The Beaches Medical Centre, Great Yarmouth: patient reviews and CQC rating
The Beaches Medical Centre is a GP practice in Great Yarmouth with 24,715 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 5.1 full-time-equivalent qualified GPs, or 4,810 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Beaches Medical Centre
Its result closest to England is the share who said they were treated with care and concern: 85%, against 86% across England. Its weakest is the share who described their overall experience of the practice as good: 62%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 8th of the 8 practices in Great Yarmouth with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (71%). 113 patients answered the survey (response rate 25%).
| Survey question | The Beaches Medical Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 62% | 80% | 77% |
| Easy to contact by phone | 43% | 61% | 57% |
| Easy to contact via the website | 51% | 62% | 58% |
| Easy to contact via the NHS App | 43% | 55% | 54% |
| Reception team helpful | 79% | 88% | 85% |
| Last contact good | 64% | 76% | 73% |
| Wait for appointment about right | 62% | 74% | 69% |
| Listened to well | 82% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 79% | 94% | 93% |
| Needs met | 79% | 92% | 90% |
In the Friends and Family Test for July 2026, 91% of 594 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Beaches Medical Centre is Good, published in June 2022. All 5 key questions are rated Good. It held the same rating in the report before (August 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,715 patients were registered at The Beaches Medical Centre in September 2026, down 1.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 5.1 full-time-equivalent qualified GPs, there are 4,810 patients per GP, more than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 6.9 nurses and 13.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 8.1 |
| August 2024 | 3.4 | 7.9 |
| August 2025 | 4.6 | 9.1 |
| August 2026 | 5.1 | 8.1 |
From June 2026 to August 2026 the practice recorded 9,861 appointments a month, or 399 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 36% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Beaches Medical Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 578 | 510 |
| Face to face | 89% | 70% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.8% against 1.2%), COPD (3.7% against 1.9%) and dementia (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 29.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% |
| Depression | 18+ yrs | 14.3% | 14.3% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| COPD | All ages | 3.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
The Beaches Medical Centre, Sussex Road, Gorleston-on-Sea, Great Yarmouth, NR31 6QB. Phone: 01493 414141. Website: www.thebeachesmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Millwood Medical Practice | 2.2 km | 67% |
| Nelson Medical Centre | 3.1 km | 86% |
| Dr Duffield and Partners | 3.2 km | 88% |
| Newtown Surgery | 4.7 km | 84% |
| High Street Surgery | 10.2 km | 70% |
- Millwood Medical Practice (67% overall experience good)
How do patients rate The Beaches Medical Centre?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of The Beaches Medical Centre as good, below the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at The Beaches Medical Centre?
24,715 patients were registered in September 2026, down 1.0% on a year earlier.
What is The Beaches Medical Centre's CQC rating?
Good overall, published in June 2022.
How many GPs does The Beaches Medical Centre have?
5.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 4,810 patients per GP against 2,171 across England.
Are appointments at The Beaches Medical Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Beaches Medical Centre's phone number?
01493 414141.