Gorleston PCN: primary care network practices and patient survey
Gorleston PCN is a primary care network of 2 GP practices with 44,146 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,127 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Gorleston PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at The Beaches Medical Centre to 67% at Millwood Medical Practice, with a median of 65% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. The Beaches Medical Centre has the highest share finding it easy to get through by phone (43%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Millwood Medical Practice | 19,431 | 67% | 26% | Good | 2,164 |
| The Beaches Medical Centre | 24,715 | 62% | 43% | Good | 4,810 |
Results for the network as a whole, from 209 responses, against Norfolk and Suffolk and England.
| Survey question | Gorleston PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 64% | 80% | 77% |
| Easy to contact by phone | 35% | 61% | 57% |
| Easy to contact via the website | 58% | 62% | 58% |
| Easy to contact via the NHS App | 43% | 55% | 54% |
| Reception team helpful | 80% | 88% | 85% |
| Last contact good | 66% | 76% | 73% |
| Wait for appointment about right | 67% | 74% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 85% | 94% | 93% |
| Needs met | 82% | 92% | 90% |
There are 3,127 registered patients per full-time-equivalent qualified GP in Gorleston PCN, more than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 482 appointments a month per 1,000 patients (England: 510), 89% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | Gorleston PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 3,127 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 482 | 578 | 510 |
| Face-to-face appointments | 89% | 70% | 63% |
| Same day as booked | 37% | 42% | 45% |
| Did not attend | 5% | 3% | 4% |
| Patients aged 65 or over | 25% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Gorleston PCN is osteoporosis (2.9% against 1.2%), and the furthest below is depression (13.9% against 14.3%).
| Condition register | Age group | Gorleston PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% | 8,015 |
| Depression | 18+ yrs | 13.9% | 14.3% | 5,059 |
| Diabetes | 17+ yrs | 10.1% | 7.9% | 3,715 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 3,524 |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% | 2,137 |
| Cancer | All ages | 5.3% | 3.8% | 2,351 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 1,757 |
| COPD | All ages | 3.5% | 1.9% | 1,550 |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% | 578 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,237 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,119 |
| Heart failure | All ages | 1.3% | 1.1% | 597 |
| Dementia | All ages | 1.2% | 0.8% | 546 |
| Serious mental illness | All ages | 1.2% | 1.0% | 519 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 428 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 410 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 300 |
| Learning disability | All ages | 0.7% | 0.6% | 296 |
| Palliative care | All ages | 0.6% | 0.6% | 288 |
- Central Norwich PCN (5 practices)
- Great Yarmouth & Northern Villages PCN (5 practices)
- North Norfolk 1 PCN (3 practices)
- Norwich East PCN (8 practices)
- Norwich North PCN (3 practices)
- Swaffham & Downham Market PCN (7 practices)
- West Norfolk Coastal PCN (5 practices)
- West Norwich PCN (5 practices)
Which practices are in Gorleston PCN?
Millwood Medical Practice and The Beaches Medical Centre.
How do patients rate Gorleston PCN?
64% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Gorleston PCN cover?
44,146 registered patients across 2 practices in September 2026.
How many patients per GP does Gorleston PCN have?
3,127 per full-time-equivalent qualified GP, against 2,171 across England.