North Norfolk 1 PCN: primary care network practices and patient survey
North Norfolk 1 PCN is a primary care network of 3 GP practices with 39,576 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,348 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in North Norfolk 1 PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Fakenham Medical Practice to 89% at Holt Medical Practice, with a median of 85% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Holt Medical Practice has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Holt Medical Practice | 14,340 | 89% | 73% | Good | 1,561 |
| Sheringham Medical Practice | 9,313 | 85% | 63% | Good | 1,030 |
| Fakenham Medical Practice | 15,923 | 79% | 54% | Good | 1,432 |
Results for the network as a whole, from 352 responses, against Norfolk and Suffolk and England.
| Survey question | North Norfolk 1 PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 84% | 80% | 77% |
| Easy to contact by phone | 63% | 61% | 57% |
| Easy to contact via the website | 67% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 69% | 74% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 92% | 92% | 90% |
There are 1,348 registered patients per full-time-equivalent qualified GP in North Norfolk 1 PCN, fewer than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 720 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
37% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.6% over the year (England: shrank 1.1%).
| Measure | North Norfolk 1 PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 1,348 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 720 | 578 | 510 |
| Face-to-face appointments | 66% | 70% | 63% |
| Same day as booked | 43% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 37% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in North Norfolk 1 PCN is atrial fibrillation (4.6% against 2.2%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | North Norfolk 1 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 21.9% | 15.2% | 8,612 |
| Depression | 18+ yrs | 11.1% | 14.3% | 3,741 |
| Diabetes | 17+ yrs | 10.0% | 7.9% | 3,384 |
| Asthma | 6+ yrs | 8.7% | 6.6% | 3,294 |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% | 2,603 |
| Cancer | All ages | 6.5% | 3.8% | 2,564 |
| Coronary heart disease | All ages | 4.9% | 3.0% | 1,910 |
| Atrial fibrillation | All ages | 4.6% | 2.2% | 1,811 |
| Stroke and TIA | All ages | 3.5% | 1.9% | 1,355 |
| COPD | All ages | 2.3% | 1.9% | 906 |
| Dementia | All ages | 1.4% | 0.8% | 568 |
| Heart failure | All ages | 1.2% | 1.1% | 490 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 400 |
| Serious mental illness | All ages | 1.1% | 1.0% | 422 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 343 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 278 |
| Learning disability | All ages | 0.6% | 0.6% | 226 |
| Palliative care | All ages | 0.6% | 0.6% | 225 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 99 |
- Central Norwich PCN (5 practices)
- Gorleston PCN (2 practices)
- Great Yarmouth & Northern Villages PCN (5 practices)
- North Norfolk 2 PCN (4 practices)
- North Norfolk 4 PCN (6 practices)
- Norwich North PCN (3 practices)
- Swaffham & Downham Market PCN (7 practices)
- West Norfolk Coastal PCN (5 practices)
Which practices are in North Norfolk 1 PCN?
Fakenham Medical Practice, Holt Medical Practice and Sheringham Medical Practice.
How do patients rate North Norfolk 1 PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Norfolk 1 PCN cover?
39,576 registered patients across 3 practices in September 2026.
How many patients per GP does North Norfolk 1 PCN have?
1,348 per full-time-equivalent qualified GP, against 2,171 across England.