Holt Medical Practice, Holt: patient reviews and CQC rating
Holt Medical Practice is a GP practice in Holt with 14,340 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 9.2 full-time-equivalent qualified GPs, or 1,561 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Holt Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its result closest to England is the share who said they were treated with care and concern: 88%, against 86% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
73% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (87%). 121 patients answered the survey (response rate 41%).
| Survey question | Holt Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 89% | 80% | 77% |
| Easy to contact by phone | 73% | 61% | 57% |
| Easy to contact via the website | 75% | 62% | 58% |
| Easy to contact via the NHS App | 81% | 55% | 54% |
| Reception team helpful | 98% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 82% | 74% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 95% | 92% | 90% |
In the Friends and Family Test for July 2026, 96% of 716 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Holt Medical Practice is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,340 patients were registered at Holt Medical Practice in September 2026, up 0.7% on a year earlier (England: down 1.1%).
39% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 1,561 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 5.1 nurses and 15.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.8 | 11.9 |
| August 2024 | 9.4 | 10.5 |
| August 2025 | 9.2 | 10.9 |
| August 2026 | 9.2 | 10.9 |
From June 2026 to August 2026 the practice recorded 8,443 appointments a month, or 589 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 36% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Holt Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 589 | 578 | 510 |
| Face to face | 84% | 70% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.7% against 2.2%), chronic kidney disease (8.6% against 4.6%) and stroke or TIA (3.4% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and depression (10.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 22.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.9% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.6% | 4.6% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Cancer | All ages | 6.7% | 3.8% |
| Atrial fibrillation | All ages | 4.7% | 2.2% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.4% | 74.9% |
Holt Medical Practice, The Holt Medical Practice, Old Cromer Road, Holt, NR25 6QA. Phone: 01263 712461. Website: www.holt-practice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sheringham Medical Practice | 7.2 km | 85% |
| Aldborough Surgery | 10.5 km | 95% |
| The Market Surgery | 16.5 km | 85% |
| Reepham & Aylsham Medical Practice | 16.7 km | 87% |
| Wells Health Centre | 18.2 km | 90% |
- Fakenham Medical Practice (79% overall experience good)
- Sheringham Medical Practice (85% overall experience good)
How do patients rate Holt Medical Practice?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Holt Medical Practice as good, above the England figure of 77%. 73% found it easy to get through by phone.
How many patients are registered at Holt Medical Practice?
14,340 patients were registered in September 2026, up 0.7% on a year earlier.
What is Holt Medical Practice's CQC rating?
Good overall, published in August 2018.
How many GPs does Holt Medical Practice have?
9.2 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,561 patients per GP against 2,171 across England.
Are appointments at Holt Medical Practice face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Holt Medical Practice's phone number?
01263 712461.