Fakenham Medical Practice, Fakenham: patient reviews and CQC rating
Fakenham Medical Practice is a GP practice in Fakenham with 15,923 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 11.1 full-time-equivalent qualified GPs, or 1,432 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fakenham Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 67%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
54% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (81%). 102 patients answered the survey (response rate 36%).
| Survey question | Fakenham Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 54% | 61% | 57% |
| Easy to contact via the website | 67% | 62% | 58% |
| Easy to contact via the NHS App | 43% | 55% | 54% |
| Reception team helpful | 82% | 88% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 54% | 74% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
In the Friends and Family Test for July 2026, 94% of 911 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fakenham Medical Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,923 patients were registered at Fakenham Medical Practice in September 2026, up 1.5% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 11.1 full-time-equivalent qualified GPs, there are 1,432 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 7.1 nurses and 10.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.2 | 13.4 |
| August 2024 | 11.1 | 14.3 |
| August 2025 | 11.1 | 14.3 |
| August 2026 | 11.1 | 12.8 |
From June 2026 to August 2026 the practice recorded 12,119 appointments a month, or 761 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 46% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Fakenham Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 761 | 578 | 510 |
| Face to face | 56% | 70% | 63% |
| Same day as booked | 46% | 42% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.9% against 2.2%), stroke or TIA (3.2% against 1.9%) and coronary heart disease (4.9% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 21.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.6% | 74.9% |
Fakenham Medical Practice, Meditrina House, Meditrina Park, Trinity Road, Fakenham, NR21 8SY. Phone: 01328 851321. Website: www.fmp.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Elmham Surgery | 10.9 km | 72% |
| Wells Health Centre | 12.9 km | 90% |
| Litcham Health Centre | 14.0 km | 73% |
| The Burnhams Surgery | 14.8 km | 83% |
| Great Massingham Surgery | 15.4 km | 88% |
- Holt Medical Practice (89% overall experience good)
- Sheringham Medical Practice (85% overall experience good)
How do patients rate Fakenham Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Fakenham Medical Practice as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Fakenham Medical Practice?
15,923 patients were registered in September 2026, up 1.5% on a year earlier.
What is Fakenham Medical Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does Fakenham Medical Practice have?
11.1 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,432 patients per GP against 2,171 across England.
Are appointments at Fakenham Medical Practice face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fakenham Medical Practice's phone number?
01328 851321.