Litcham Health Centre, Kings Lynn: patient reviews and CQC rating
Litcham Health Centre is a GP practice in Kings Lynn with 3,470 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 2.2 full-time-equivalent qualified GPs, or 1,568 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Litcham Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 9th of the 11 practices in Kings Lynn with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (65%). 99 patients answered the survey (response rate 38%).
| Survey question | Litcham Health Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 73% | 80% | 77% |
| Easy to contact by phone | 73% | 61% | 57% |
| Easy to contact via the website | 40% | 62% | 58% |
| Easy to contact via the NHS App | 40% | 55% | 54% |
| Reception team helpful | 78% | 88% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 63% | 74% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
In the Friends and Family Test for July 2026, 95% of 192 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Litcham Health Centre is Good, published in January 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,470 patients were registered at Litcham Health Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 1,568 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 2.6 nurses and 7.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 3,325 appointments a month, or 958 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 39% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Litcham Health Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 958 | 578 | 510 |
| Face to face | 43% | 70% | 63% |
| Same day as booked | 39% | 42% | 45% |
| More than 28 days after booking | 2% | 8% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.5% against 3.8%), coronary heart disease (4.3% against 3.0%) and high blood pressure (19.3% against 15.2%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 21.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.9% | 74.9% |
Litcham Health Centre, Manor Drive, Litcham, Kings Lynn, PE32 2NW. Phone: 01328 701568. Website: www.litchamhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Plowright Medical Centre | 10.2 km | 88% |
| Manor Farm Medical Centre | 10.6 km | 75% |
| Great Massingham Surgery | 10.6 km | 88% |
| Campingland Surgery | 10.8 km | 79% |
| Elmham Surgery | 10.8 km | 72% |
- Bridge Street Surgery (78% overall experience good)
- Campingland Surgery (79% overall experience good)
- Howdale Group Practice (85% overall experience good)
- Manor Farm Medical Centre (75% overall experience good)
- Plowright Medical Centre (88% overall experience good)
- The Hollies Surgery (71% overall experience good)
How do patients rate Litcham Health Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Litcham Health Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Litcham Health Centre?
3,470 patients were registered in September 2026, down 1.3% on a year earlier.
What is Litcham Health Centre's CQC rating?
Good overall, published in January 2020.
How many GPs does Litcham Health Centre have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,568 patients per GP against 2,171 across England.
Are appointments at Litcham Health Centre face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Litcham Health Centre's phone number?
01328 701568.