Campingland Surgery, Swaffham: patient reviews and CQC rating
Campingland Surgery is a GP practice in Swaffham with 6,995 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 4.3 full-time-equivalent qualified GPs, or 1,629 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Campingland Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 3 practices in Swaffham with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (79%). 125 patients answered the survey (response rate 42%).
| Survey question | Campingland Surgery | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 53% | 61% | 57% |
| Easy to contact via the website | 70% | 62% | 58% |
| Easy to contact via the NHS App | 48% | 55% | 54% |
| Reception team helpful | 80% | 88% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 82% | 74% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 94% | 93% |
| Needs met | 85% | 92% | 90% |
In the Friends and Family Test for July 2026, 97% of 392 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Campingland Surgery is Good, published in January 2020. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,995 patients were registered at Campingland Surgery in September 2026, down 3.2% on a year earlier (England: down 1.1%).
35% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,629 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 3.6 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 6.4 |
| August 2024 | 4.3 | 6.4 |
| August 2025 | 4.3 | 6.4 |
| August 2026 | 4.3 | 6.1 |
From June 2026 to August 2026 the practice recorded 4,145 appointments a month, or 593 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 43% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Campingland Surgery | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 593 | 578 | 510 |
| Face to face | 74% | 70% | 63% |
| Same day as booked | 43% | 42% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.7% against 0.8%), atrial fibrillation (4.5% against 2.2%) and COPD (3.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 23.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.2% | 14.3% |
| High blood pressure | All ages | 23.6% | 15.2% |
| Diabetes | 17+ yrs | 11.9% | 7.9% |
| Asthma | 6+ yrs | 9.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.6% | 4.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Coronary heart disease | All ages | 5.3% | 3.0% |
| Atrial fibrillation | All ages | 4.5% | 2.2% |
| COPD | All ages | 3.7% | 1.9% |
| Stroke and TIA | All ages | 3.6% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Dementia | All ages | 1.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.1% | 74.9% |
Campingland Surgery, The Campingland Surgery, Campingland, Swaffham, PE37 7RD. Phone: 01760 721211. Website: www.campinglandsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Manor Farm Medical Centre | 0.3 km | 75% |
| Plowright Medical Centre | 1.0 km | 88% |
| Litcham Health Centre | 10.8 km | 73% |
| Watton Medical Practice | 12.4 km | 63% |
| Boughton Surgery | 13.8 km | 79% |
- Bridge Street Surgery (78% overall experience good)
- Howdale Group Practice (85% overall experience good)
- Litcham Health Centre (73% overall experience good)
- Manor Farm Medical Centre (75% overall experience good)
- Plowright Medical Centre (88% overall experience good)
- The Hollies Surgery (71% overall experience good)
How do patients rate Campingland Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Campingland Surgery as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Campingland Surgery?
6,995 patients were registered in September 2026, down 3.2% on a year earlier.
What is Campingland Surgery's CQC rating?
Good overall, published in January 2020.
How many GPs does Campingland Surgery have?
4.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,629 patients per GP against 2,171 across England.
Are appointments at Campingland Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Campingland Surgery's phone number?
01760 721211.