North Norfolk 2 PCN: primary care network practices and patient survey
North Norfolk 2 PCN is a primary care network of 4 GP practices with 28,409 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,874 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North Norfolk 2 PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Paston Surgery to 95% at Aldborough Surgery, with a median of 87% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Mundesley Medical Centre has the highest share finding it easy to get through by phone (92%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Aldborough Surgery | 4,136 | 95% | 90% | Good | 2,298 |
| Birchwood Surgery | 11,828 | 88% | 70% | Good | 2,420 |
| Mundesley Medical Centre | 5,763 | 86% | 92% | Good | 1,529 |
| Paston Surgery | 6,682 | 85% | 64% | Good | 1,420 |
Results for the network as a whole, from 560 responses, against Norfolk and Suffolk and England.
| Survey question | North Norfolk 2 PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 85% | 80% | 77% |
| Easy to contact by phone | 69% | 61% | 57% |
| Easy to contact via the website | 73% | 62% | 58% |
| Easy to contact via the NHS App | 64% | 55% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 65% | 74% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
There are 1,874 registered patients per full-time-equivalent qualified GP in North Norfolk 2 PCN, fewer than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 653 appointments a month per 1,000 patients (England: 510), 84% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
34% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | North Norfolk 2 PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 1,874 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 653 | 578 | 510 |
| Face-to-face appointments | 84% | 70% | 63% |
| Same day as booked | 34% | 42% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 34% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in North Norfolk 2 PCN is learning disability (1.3% against 0.6%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | North Norfolk 2 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 22.3% | 15.2% | 6,345 |
| Depression | 18+ yrs | 15.2% | 14.3% | 3,670 |
| Diabetes | 17+ yrs | 10.4% | 7.9% | 2,548 |
| Asthma | 6+ yrs | 10.2% | 6.6% | 2,785 |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% | 1,697 |
| Cancer | All ages | 5.5% | 3.8% | 1,556 |
| Coronary heart disease | All ages | 4.9% | 3.0% | 1,409 |
| Atrial fibrillation | All ages | 3.9% | 2.2% | 1,124 |
| Stroke and TIA | All ages | 3.0% | 1.9% | 857 |
| COPD | All ages | 3.0% | 1.9% | 856 |
| Heart failure | All ages | 1.7% | 1.1% | 494 |
| Dementia | All ages | 1.5% | 0.8% | 422 |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% | 351 |
| Learning disability | All ages | 1.3% | 0.6% | 368 |
| Serious mental illness | All ages | 1.1% | 1.0% | 309 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 230 |
| Palliative care | All ages | 0.8% | 0.6% | 236 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 225 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 62 |
- Central Norwich PCN (5 practices)
- Gorleston PCN (2 practices)
- Great Yarmouth & Northern Villages PCN (5 practices)
- North Norfolk 1 PCN (3 practices)
- North Norfolk 4 PCN (6 practices)
- Norwich North PCN (3 practices)
- Swaffham & Downham Market PCN (7 practices)
- West Norfolk Coastal PCN (5 practices)
Which practices are in North Norfolk 2 PCN?
Aldborough Surgery, Birchwood Surgery, Mundesley Medical Centre and Paston Surgery.
How do patients rate North Norfolk 2 PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Norfolk 2 PCN cover?
28,409 registered patients across 4 practices in September 2026.
How many patients per GP does North Norfolk 2 PCN have?
1,874 per full-time-equivalent qualified GP, against 2,171 across England.