Fens & Brecks PCN: primary care network practices and patient survey
Fens & Brecks PCN is a primary care network of 6 GP practices with 41,566 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,170 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Fens & Brecks PCN with survey results, the share of patients describing their overall experience as good ranges from 69% at Watlington Medical Centre to 94% at St Johns Surgery, with a median of 84% (England: 77%). 3 are above England and 1 below by more than the survey's margin of error. St Johns Surgery has the highest share finding it easy to get through by phone (95%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Johns Surgery | 6,984 | 94% | 95% | Good | 1,969 |
| St Clement's Surgery | 7,813 | 90% | 81% | Good | 3,348 |
| Feltwell Surgery | 5,581 | 89% | 71% | Good | 2,616 |
| Boughton Surgery | 3,577 | 79% | 79% | Good | 1,516 |
| Upwell Health Centre | 10,932 | 70% | 65% | Good | 2,310 |
| Watlington Medical Centre | 6,679 | 69% | 57% | Good | 1,651 |
Results for the network as a whole, from 688 responses, against Norfolk and Suffolk and England.
| Survey question | Fens & Brecks PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 73% | 61% | 57% |
| Easy to contact via the website | 64% | 62% | 58% |
| Easy to contact via the NHS App | 57% | 55% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 78% | 74% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 91% | 92% | 90% |
There are 2,170 registered patients per full-time-equivalent qualified GP in Fens & Brecks PCN, close to England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 555 appointments a month per 1,000 patients (England: 510), 87% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.7% over the year (England: shrank 1.1%).
| Measure | Fens & Brecks PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,170 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 555 | 578 | 510 |
| Face-to-face appointments | 87% | 70% | 63% |
| Same day as booked | 40% | 42% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 27% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Fens & Brecks PCN is copd (2.9% against 1.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Fens & Brecks PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% | 8,535 |
| Depression | 18+ yrs | 12.2% | 14.3% | 4,115 |
| Diabetes | 17+ yrs | 11.2% | 7.9% | 3,827 |
| Asthma | 6+ yrs | 8.6% | 6.6% | 3,351 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 2,048 |
| Cancer | All ages | 4.8% | 3.8% | 1,966 |
| Coronary heart disease | All ages | 4.1% | 3.0% | 1,695 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 1,387 |
| COPD | All ages | 2.9% | 1.9% | 1,203 |
| Stroke and TIA | All ages | 2.8% | 1.9% | 1,144 |
| Heart failure | All ages | 1.2% | 1.1% | 502 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 382 |
| Dementia | All ages | 0.9% | 0.8% | 351 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 267 |
| Learning disability | All ages | 0.7% | 0.6% | 291 |
| Serious mental illness | All ages | 0.6% | 1.0% | 251 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 230 |
| Palliative care | All ages | 0.5% | 0.6% | 225 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 59 |
- Central Norwich PCN (5 practices)
- Gorleston PCN (2 practices)
- Great Yarmouth & Northern Villages PCN (5 practices)
- Kings Lynn PCN (4 practices)
- North Norfolk 1 PCN (3 practices)
- Norwich North PCN (3 practices)
- Swaffham & Downham Market PCN (7 practices)
- West Norfolk Coastal PCN (5 practices)
Which practices are in Fens & Brecks PCN?
Boughton Surgery, Feltwell Surgery, St Clement's Surgery, St Johns Surgery, Upwell Health Centre and Watlington Medical Centre.
How do patients rate Fens & Brecks PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Fens & Brecks PCN cover?
41,566 registered patients across 6 practices in September 2026.
How many patients per GP does Fens & Brecks PCN have?
2,170 per full-time-equivalent qualified GP, against 2,171 across England.