Kings Lynn PCN: primary care network practices and patient survey
Kings Lynn PCN is a primary care network of 4 GP practices with 70,286 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,863 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Kings Lynn PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Southgates and The Woottons Surgeries to 92% at St James Medical Practice, with a median of 76% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. St James Medical Practice has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St James Medical Practice | 18,340 | 92% | 88% | Good | 2,343 |
| Gayton Road Health and Surgical Centre | 29,646 | 76% | 55% | Good | 2,064 |
| The Woottons Surgery | 5,611 | 75% | 50% | – | – |
| Southgates and The Woottons Surgeries | 16,689 | 75% | 30% | Good | 1,332 |
Results for the network as a whole, from 419 responses, against Norfolk and Suffolk and England.
| Survey question | Kings Lynn PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 57% | 61% | 57% |
| Easy to contact via the website | 55% | 62% | 58% |
| Easy to contact via the NHS App | 55% | 55% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 69% | 74% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
There are 1,863 registered patients per full-time-equivalent qualified GP in Kings Lynn PCN, fewer than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 630 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.1% over the year (England: shrank 1.1%).
| Measure | Kings Lynn PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 1,863 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 630 | 578 | 510 |
| Face-to-face appointments | 68% | 70% | 63% |
| Same day as booked | 43% | 42% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 23% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Kings Lynn PCN is osteoporosis (2.2% against 1.2%), and the furthest below is heart failure (1.0% against 1.1%).
| Condition register | Age group | Kings Lynn PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% | 12,661 |
| Depression | 18+ yrs | 13.4% | 14.3% | 7,798 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 5,620 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 5,189 |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% | 2,896 |
| Cancer | All ages | 4.1% | 3.8% | 2,935 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 2,715 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 2,064 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,902 |
| COPD | All ages | 2.4% | 1.9% | 1,708 |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% | 652 |
| Heart failure | All ages | 1.0% | 1.1% | 705 |
| Serious mental illness | All ages | 1.0% | 1.0% | 695 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 568 |
| Dementia | All ages | 0.9% | 0.8% | 664 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 531 |
| Learning disability | All ages | 0.8% | 0.6% | 553 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 446 |
| Palliative care | All ages | 0.6% | 0.6% | 425 |
- Central Norwich PCN (5 practices)
- Fens & Brecks PCN (6 practices)
- Gorleston PCN (2 practices)
- Great Yarmouth & Northern Villages PCN (5 practices)
- North Norfolk 1 PCN (3 practices)
- Norwich North PCN (3 practices)
- Swaffham & Downham Market PCN (7 practices)
- West Norfolk Coastal PCN (5 practices)
Which practices are in Kings Lynn PCN?
Gayton Road Health and Surgical Centre, Southgates and The Woottons Surgeries, St James Medical Practice and The Woottons Surgery.
How do patients rate Kings Lynn PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Kings Lynn PCN cover?
70,286 registered patients across 4 practices in September 2026.
How many patients per GP does Kings Lynn PCN have?
1,863 per full-time-equivalent qualified GP, against 2,171 across England.