Dr Sajid Mehmood, Luton: patient reviews and CQC rating
Dr Sajid Mehmood is a GP practice in Luton with 5,413 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 1.1 full-time-equivalent qualified GPs, or 5,075 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Sajid Mehmood
Its best result against England is the share who found it easy to contact the practice using the NHS App: 67%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 65%, against 73% across England. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 17th of the 25 practices in Luton with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (78%). 91 patients answered the survey (response rate 15%).
| Survey question | Dr Sajid Mehmood | Central East | England |
|---|---|---|---|
| Overall experience good | 70% | 75% | 77% |
| Easy to contact by phone | 59% | 52% | 57% |
| Easy to contact via the website | 56% | 60% | 58% |
| Easy to contact via the NHS App | 67% | 52% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 65% | 71% | 73% |
| Wait for appointment about right | 62% | 69% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 83 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Sajid Mehmood is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,413 patients were registered at Dr Sajid Mehmood in September 2026, almost the same as a year earlier.
9% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 5,075 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 0.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2024 | 0.9 | 0.9 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 2,017 appointments a month, or 373 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 32% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
75% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Sajid Mehmood | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 373 | 521 | 510 |
| Face to face | 55% | 62% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.5% against 7.9%). It has a lower share for peripheral arterial disease (0.2% against 0.6%), chronic kidney disease (1.8% against 4.6%) and cancer (1.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 24.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 12.5% | 7.9% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| High blood pressure | All ages | 10.3% | 15.2% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Cancer | All ages | 1.7% | 3.8% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.7% | 74.9% |
Dr Sajid Mehmood, Neville Road Surgery, 5 Neville Road, Luton, LU3 2JG. Phone: 01582 563373. Website: www.nevilleroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Z Ahmad & Partners | 0.7 km | 63% |
| Dr WHM Matta & Partners | 1.1 km | 92% |
| Woodland Avenue Practice | 1.3 km | 72% |
| Barton Hills Medical Group | 1.5 km | 72% |
| Lister House Surgery - Luton | 1.7 km | 46% |
- Conway Medical Centre (78% overall experience good)
- Dr Dipak Vidhu Shah's Practice (85% overall experience good)
- Kingsway and Bramingham Medical Centre (56% overall experience good)
- Malzeard Road Medical Centre (74% overall experience good)
How do patients rate Dr Sajid Mehmood?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Dr Sajid Mehmood as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Dr Sajid Mehmood?
5,413 patients were registered in September 2026, up 0.3% on a year earlier.
What is Dr Sajid Mehmood's CQC rating?
Good overall, published in February 2017.
How many GPs does Dr Sajid Mehmood have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 5,075 patients per GP against 2,171 across England.
Are appointments at Dr Sajid Mehmood face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Sajid Mehmood's phone number?
01582 563373.