Sangam Surgery, London: patient reviews and CQC rating
Sangam Surgery is a GP practice in London with 8,737 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2022. It has 2.2 full-time-equivalent qualified GPs, or 4,020 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sangam Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 62%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 43%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 457th of the 648 practices in London with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (71%). 108 patients answered the survey (response rate 13%).
| Survey question | Sangam Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 72% | 71% | 77% |
| Easy to contact by phone | 62% | 55% | 57% |
| Easy to contact via the website | 59% | 53% | 58% |
| Easy to contact via the NHS App | 57% | 50% | 54% |
| Reception team helpful | 84% | 79% | 85% |
| Last contact good | 68% | 67% | 73% |
| Wait for appointment about right | 43% | 62% | 69% |
| Listened to well | 84% | 83% | 87% |
| Treated with care and concern | 86% | 82% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 89% | 87% | 90% |
In the Friends and Family Test for July 2026, 82% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sangam Surgery is Good, published in April 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,737 patients were registered at Sangam Surgery in September 2026, down 8.8% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 4,020 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.2 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 3,810 appointments a month, or 436 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 33% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Sangam Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 436 | 456 | 510 |
| Face to face | 76% | 58% | 63% |
| Same day as booked | 33% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 11% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (16.2% against 7.9%). It has a lower share for osteoporosis (0.0% against 1.2%), atrial fibrillation (0.5% against 2.2%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 35.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 16.2% | 7.9% |
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 7.3% | 14.3% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
Sangam Surgery, 1 Toronto Avenue, London, E12 5JF. Phone: 020 8911 8378. Website: www.sangamsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Manor Park Practice | 0.1 km | 74% |
| First 4 Health Group - Church Road Health | 0.7 km | 61% |
| Newham Transitional Practice | 0.7 km | 88% |
| York Road Surgery | 0.9 km | 88% |
| Ilford Medical Centre | 1.4 km | 62% |
| Aldersbrook Medical Centre | 1.4 km | 87% |
- Birchdale Road Medical Centre (79% overall experience good)
- Dr Chandrakant Patel (89% overall experience good)
- Plashet Medical Centre (71% overall experience good)
- The Manor Park Practice (74% overall experience good)
- Westbury Road Medical Practice (79% overall experience good)
How do patients rate Sangam Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Sangam Surgery as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Sangam Surgery?
8,737 patients were registered in September 2026, down 8.8% on a year earlier.
What is Sangam Surgery's CQC rating?
Good overall, published in April 2022.
How many GPs does Sangam Surgery have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,020 patients per GP against 2,171 across England.
Are appointments at Sangam Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sangam Surgery's phone number?
020 8911 8378.