Newham North East 1 PCN: primary care network practices and patient survey
Newham North East 1 PCN is a primary care network of 6 GP practices with 34,038 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,673 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Newham North East 1 PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Plashet Medical Centre to 89% at Dr Chandrakant Patel, with a median of 76% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Dr Chandrakant Patel has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Chandrakant Patel | 3,059 | 89% | 88% | Good | 1,765 |
| Birchdale Road Medical Centre | 2,962 | 79% | 85% | Good | 1,983 |
| Westbury Road Medical Practice | 6,490 | 79% | 63% | Good | 2,562 |
| The Manor Park Practice | 4,982 | 74% | 60% | Good | 2,788 |
| Sangam Surgery | 8,737 | 72% | 62% | Good | 4,020 |
| Plashet Medical Centre | 7,808 | 71% | 56% | Good | 2,591 |
Results for the network as a whole, from 534 responses, against North East London and England.
| Survey question | Newham North East 1 PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 76% | 71% | 77% |
| Easy to contact by phone | 65% | 55% | 57% |
| Easy to contact via the website | 64% | 53% | 58% |
| Easy to contact via the NHS App | 61% | 50% | 54% |
| Reception team helpful | 84% | 79% | 85% |
| Last contact good | 74% | 67% | 73% |
| Wait for appointment about right | 59% | 62% | 69% |
| Listened to well | 84% | 83% | 87% |
| Treated with care and concern | 85% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 90% | 87% | 90% |
There are 2,673 registered patients per full-time-equivalent qualified GP in Newham North East 1 PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 411 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
8% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.5% over the year (England: shrank 1.1%).
| Measure | Newham North East 1 PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,673 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 411 | 456 | 510 |
| Face-to-face appointments | 68% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| Did not attend | 9% | 7% | 4% |
| Patients aged 65 or over | 8% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Newham North East 1 PCN is diabetes (13.5% against 7.9%), and the furthest below is osteoporosis (0.0% against 1.2%).
| Condition register | Age group | Newham North East 1 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Diabetes | 17+ yrs | 13.5% | 7.9% | 3,794 |
| High blood pressure | All ages | 12.8% | 15.2% | 4,479 |
| Depression | 18+ yrs | 6.0% | 14.3% | 1,660 |
| Asthma | 6+ yrs | 4.5% | 6.6% | 1,480 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,253 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 844 |
| Cancer | All ages | 1.3% | 3.8% | 455 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 336 |
| Serious mental illness | All ages | 1.0% | 1.0% | 335 |
| Palliative care | All ages | 0.9% | 0.6% | 320 |
| COPD | All ages | 0.7% | 1.9% | 239 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 174 |
| Heart failure | All ages | 0.6% | 1.1% | 213 |
| Learning disability | All ages | 0.5% | 0.6% | 179 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 169 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 109 |
| Dementia | All ages | 0.2% | 0.8% | 85 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 61 |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% | 3 |
- Docklands PCN (3 practices)
- Newham Central 1 PCN (7 practices)
- Newham Central PCN (4 practices)
- Newham North East 2 PCN (5 practices)
- Newham North West 2 PCN (5 practices)
- North Newham PCN (3 practices)
- South One Newham PCN (3 practices)
- Stratford PCN (7 practices)
Which practices are in Newham North East 1 PCN?
Birchdale Road Medical Centre, Dr Chandrakant Patel, Plashet Medical Centre, Sangam Surgery, The Manor Park Practice and Westbury Road Medical Practice.
How do patients rate Newham North East 1 PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Newham North East 1 PCN cover?
34,038 registered patients across 6 practices in September 2026.
How many patients per GP does Newham North East 1 PCN have?
2,673 per full-time-equivalent qualified GP, against 2,171 across England.