Dr Chandrakant Patel, London: patient reviews and CQC rating
Dr Chandrakant Patel is a GP practice in London with 3,059 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 1.7 full-time-equivalent qualified GPs, or 1,765 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Chandrakant Patel
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 62nd of the 648 practices in London with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (80%). 91 patients answered the survey (response rate 9%).
| Survey question | Dr Chandrakant Patel | North East London | England |
|---|---|---|---|
| Overall experience good | 89% | 71% | 77% |
| Easy to contact by phone | 88% | 55% | 57% |
| Easy to contact via the website | 86% | 53% | 58% |
| Easy to contact via the NHS App | 78% | 50% | 54% |
| Reception team helpful | 92% | 79% | 85% |
| Last contact good | 87% | 67% | 73% |
| Wait for appointment about right | 89% | 62% | 69% |
| Listened to well | 94% | 83% | 87% |
| Treated with care and concern | 89% | 82% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 92% | 87% | 90% |
In the Friends and Family Test for July 2026, 100% of 279 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Chandrakant Patel is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,059 patients were registered at Dr Chandrakant Patel in September 2026, down 2.4% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 1,765 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 909 appointments a month, or 297 per 1,000 registered patients (England: 510). 38% were face to face (England: 63%). 74% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
81% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Chandrakant Patel | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 297 | 456 | 510 |
| Face to face | 38% | 58% | 63% |
| Same day as booked | 74% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 3% | 7% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.2% against 2.2%), stroke or TIA (0.2% against 1.9%) and depression (1.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 32.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 8.7% | 15.2% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 1.8% | 6.6% |
| Depression | 18+ yrs | 1.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 1.4% | 4.6% |
| Coronary heart disease | All ages | 0.8% | 3.0% |
| Cancer | All ages | 0.7% | 3.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Heart failure | All ages | 0.3% | 1.1% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| COPD | All ages | 0.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Stroke and TIA | All ages | 0.2% | 1.9% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Dementia | All ages | 0.1% | 0.8% |
| Learning disability | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 88.2% | 74.9% |
Dr Chandrakant Patel, Dr CM Patel's Surgery, 2 Jephson Road, London, E7 8LZ. Phone: 020 8470 6429.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Plashet Medical Centre | 0.4 km | 71% |
| Shrewsbury Road Surgery | 0.5 km | 73% |
| Lucas Avenue Practice | 0.6 km | 69% |
| Westbury Road Medical Practice | 0.6 km | 79% |
| Upton Lane Medical Centre | 0.7 km | 70% |
- Birchdale Road Medical Centre (79% overall experience good)
- Plashet Medical Centre (71% overall experience good)
- Sangam Surgery (72% overall experience good)
- The Manor Park Practice (74% overall experience good)
- Westbury Road Medical Practice (79% overall experience good)
How do patients rate Dr Chandrakant Patel?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Dr Chandrakant Patel as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Dr Chandrakant Patel?
3,059 patients were registered in September 2026, down 2.4% on a year earlier.
What is Dr Chandrakant Patel's CQC rating?
Good overall, published in March 2018.
How many GPs does Dr Chandrakant Patel have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,765 patients per GP against 2,171 across England.
Are appointments at Dr Chandrakant Patel face to face?
38% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Chandrakant Patel's phone number?
020 8470 6429.