Newham Central PCN: primary care network practices and patient survey
Newham Central PCN is a primary care network of 4 GP practices with 65,677 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,364 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Newham Central PCN with survey results, the share of patients describing their overall experience as good ranges from 58% at Carpenters Practice to 74% at Balaam Street Surgery, with a median of 70% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Balaam Street Surgery has the highest share finding it easy to get through by phone (57%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Balaam Street Surgery | 10,125 | 74% | 57% | Good | 2,813 |
| Essex Lodge | 17,060 | 71% | 54% | Good | 3,774 |
| Lucas Avenue Practice | 13,600 | 69% | 56% | Good | 3,835 |
| Carpenters Practice | 24,892 | 58% | 44% | Good | 3,169 |
Results for the network as a whole, from 359 responses, against North East London and England.
| Survey question | Newham Central PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 66% | 71% | 77% |
| Easy to contact by phone | 51% | 55% | 57% |
| Easy to contact via the website | 43% | 53% | 58% |
| Easy to contact via the NHS App | 46% | 50% | 54% |
| Reception team helpful | 73% | 79% | 85% |
| Last contact good | 62% | 67% | 73% |
| Wait for appointment about right | 51% | 62% | 69% |
| Listened to well | 80% | 83% | 87% |
| Treated with care and concern | 76% | 82% | 86% |
| Confidence and trust in the clinician | 87% | 91% | 93% |
| Needs met | 81% | 87% | 90% |
There are 3,364 registered patients per full-time-equivalent qualified GP in Newham Central PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 396 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
6% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Newham Central PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,364 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 396 | 456 | 510 |
| Face-to-face appointments | 52% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| Did not attend | 9% | 7% | 4% |
| Patients aged 65 or over | 6% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Newham Central PCN is serious mental illness (1.2% against 1.0%), and the furthest below is osteoporosis (0.1% against 1.2%).
| Condition register | Age group | Newham Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 8.4% | 15.2% | 5,494 |
| Depression | 18+ yrs | 7.7% | 14.3% | 4,067 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 3,934 |
| Asthma | 6+ yrs | 4.3% | 6.6% | 2,636 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 1,459 |
| Coronary heart disease | All ages | 1.3% | 3.0% | 834 |
| Serious mental illness | All ages | 1.2% | 1.0% | 789 |
| Cancer | All ages | 1.1% | 3.8% | 708 |
| COPD | All ages | 0.7% | 1.9% | 479 |
| Stroke and TIA | All ages | 0.6% | 1.9% | 397 |
| Atrial fibrillation | All ages | 0.4% | 2.2% | 279 |
| Heart failure | All ages | 0.4% | 1.1% | 271 |
| Learning disability | All ages | 0.4% | 0.6% | 266 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 211 |
| Epilepsy | 18+ yrs | 0.3% | 0.8% | 176 |
| Peripheral arterial disease | All ages | 0.1% | 0.6% | 83 |
| Dementia | All ages | 0.1% | 0.8% | 82 |
| Palliative care | All ages | 0.1% | 0.6% | 76 |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% | 8 |
- Docklands PCN (3 practices)
- Newham Central 1 PCN (7 practices)
- Newham North East 1 PCN (6 practices)
- Newham North East 2 PCN (5 practices)
- Newham North West 2 PCN (5 practices)
- North Newham PCN (3 practices)
- South One Newham PCN (3 practices)
- Stratford PCN (7 practices)
Which practices are in Newham Central PCN?
Balaam Street Surgery, Carpenters Practice, Essex Lodge and Lucas Avenue Practice.
How do patients rate Newham Central PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Newham Central PCN cover?
65,677 registered patients across 4 practices in September 2026.
How many patients per GP does Newham Central PCN have?
3,364 per full-time-equivalent qualified GP, against 2,171 across England.