Newham Transitional Practice, London: patient reviews and CQC rating
Newham Transitional Practice is a GP practice in London with 3,611 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 4.2 full-time-equivalent qualified GPs, or 865 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newham Transitional Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 87%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 81st of the 648 practices in London with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (92%). 66 patients answered the survey (response rate 8%).
| Survey question | Newham Transitional Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 88% | 71% | 77% |
| Easy to contact by phone | 85% | 55% | 57% |
| Easy to contact via the website | 80% | 53% | 58% |
| Easy to contact via the NHS App | 63% | 50% | 54% |
| Reception team helpful | 89% | 79% | 85% |
| Last contact good | 84% | 67% | 73% |
| Wait for appointment about right | 84% | 62% | 69% |
| Listened to well | 94% | 83% | 87% |
| Treated with care and concern | 95% | 82% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 87% | 87% | 90% |
In the Friends and Family Test for July 2026, 98% of 65 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newham Transitional Practice is Good, published in November 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,611 patients were registered at Newham Transitional Practice in September 2026, down 13.4% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 865 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 3.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 4.2 |
| August 2024 | 4.2 | 4.2 |
| August 2025 | 4.2 | 4.2 |
| August 2026 | 4.2 | 4.2 |
From June 2026 to August 2026 the practice recorded 1,686 appointments a month, or 467 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 22% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 16% of booked patients did not attend.
| Measure | Newham Transitional Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 467 | 456 | 510 |
| Face to face | 74% | 58% | 63% |
| Same day as booked | 22% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 16% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.2% against 1.0%), diabetes (10.8% against 7.9%) and chronic kidney disease (6.3% against 4.6%). It has a lower share for osteoporosis (0.0% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 35.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.9% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Asthma | 6+ yrs | 3.3% | 6.6% |
| Serious mental illness | All ages | 2.2% | 1.0% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Cancer | All ages | 1.6% | 3.8% |
| COPD | All ages | 0.8% | 1.9% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 49.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 47.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.1% | 74.9% |
Newham Transitional Practice, The Centre Manor Park, 30 Church Road, Manor Park, London, E12 6AQ. Phone: 020 7909 4990. Website: www.elft.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| First 4 Health Group - Church Road Health | 0.0 km | 61% |
| Sangam Surgery | 0.7 km | 72% |
| The Manor Park Practice | 0.7 km | 74% |
| Wordsworth Health Centre | 0.8 km | 55% |
| Dr Girija Kugapala | 0.8 km | 93% |
- Abbey Road Medical Practice (91% overall experience good)
- First 4 Health Group - Church Road Health (61% overall experience good)
- First 4 Health Group - Stratford Village Surgery (61% overall experience good)
- Glen Road Medical Centre (66% overall experience good)
- Liberty Bridge Road Practice (63% overall experience good)
- The Vicarage Lane Surgery (54% overall experience good)
How do patients rate Newham Transitional Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Newham Transitional Practice as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Newham Transitional Practice?
3,611 patients were registered in September 2026, down 13.4% on a year earlier.
What is Newham Transitional Practice's CQC rating?
Good overall, published in November 2017.
How many GPs does Newham Transitional Practice have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 865 patients per GP against 2,171 across England.
Are appointments at Newham Transitional Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newham Transitional Practice's phone number?
020 7909 4990.