Abbey Road Medical Practice, London: patient reviews and CQC rating
Abbey Road Medical Practice is a GP practice in London with 10,424 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in May 2021. It has 4.2 full-time-equivalent qualified GPs, or 2,479 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbey Road Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 73%, above the England figure of 54%. Its result closest to England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 40th of the 648 practices in London with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (77%). 95 patients answered the survey (response rate 12%).
| Survey question | Abbey Road Medical Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 91% | 71% | 77% |
| Easy to contact by phone | 75% | 55% | 57% |
| Easy to contact via the website | 68% | 53% | 58% |
| Easy to contact via the NHS App | 73% | 50% | 54% |
| Reception team helpful | 91% | 79% | 85% |
| Last contact good | 86% | 67% | 73% |
| Wait for appointment about right | 74% | 62% | 69% |
| Listened to well | 92% | 83% | 87% |
| Treated with care and concern | 95% | 82% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 97% | 87% | 90% |
In the Friends and Family Test for July 2026, 50% of 22 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Abbey Road Medical Practice is Good, published in May 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,424 patients were registered at Abbey Road Medical Practice in September 2026, up 0.5% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,479 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 7.9 |
| August 2024 | 3.8 | 4.5 |
| August 2025 | 4.2 | 6.1 |
| August 2026 | 4.2 | 6.3 |
From June 2026 to August 2026 the practice recorded 4,290 appointments a month, or 412 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 52% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Abbey Road Medical Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 412 | 456 | 510 |
| Face to face | 83% | 58% | 63% |
| Same day as booked | 52% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.7% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| COPD | All ages | 1.2% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Abbey Road Medical Practice, 28A Abbey Road, London, E15 3LT. Phone: 020 8534 2515.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Carpenters Practice | 0.7 km | 58% |
| Newham Vicarage Practice | 0.8 km | 85% |
| The Vicarage Lane Surgery | 0.8 km | 54% |
| First 4 Health Group - Stratford Village Surgery | 0.8 km | 61% |
| The Project Surgery | 1.1 km | 73% |
- First 4 Health Group - Church Road Health (61% overall experience good)
- First 4 Health Group - Stratford Village Surgery (61% overall experience good)
- Glen Road Medical Centre (66% overall experience good)
- Liberty Bridge Road Practice (63% overall experience good)
- Newham Transitional Practice (88% overall experience good)
- The Vicarage Lane Surgery (54% overall experience good)
How do patients rate Abbey Road Medical Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Abbey Road Medical Practice as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Abbey Road Medical Practice?
10,424 patients were registered in September 2026, up 0.5% on a year earlier.
What is Abbey Road Medical Practice's CQC rating?
Good overall, published in May 2021.
How many GPs does Abbey Road Medical Practice have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,479 patients per GP against 2,171 across England.
Are appointments at Abbey Road Medical Practice face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbey Road Medical Practice's phone number?
020 8534 2515.