Liberty Bridge Road Practice, London: patient reviews and CQC rating
Liberty Bridge Road Practice is a GP practice in London with 20,164 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 3.3 full-time-equivalent qualified GPs, or 6,034 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Liberty Bridge Road Practice
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 39%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 580th of the 648 practices in London with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (71%). 90 patients answered the survey (response rate 11%).
| Survey question | Liberty Bridge Road Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 63% | 71% | 77% |
| Easy to contact by phone | 39% | 55% | 57% |
| Easy to contact via the website | 53% | 53% | 58% |
| Easy to contact via the NHS App | 48% | 50% | 54% |
| Reception team helpful | 81% | 79% | 85% |
| Last contact good | 68% | 67% | 73% |
| Wait for appointment about right | 62% | 62% | 69% |
| Listened to well | 75% | 83% | 87% |
| Treated with care and concern | 73% | 82% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 91% | 87% | 90% |
In the Friends and Family Test for July 2026, 92% of 152 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Liberty Bridge Road Practice is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,164 patients were registered at Liberty Bridge Road Practice in September 2026, almost the same as a year earlier.
3% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 6,034 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 4.6 |
| August 2024 | 3.1 | 4.2 |
| August 2025 | 3.1 | 4.0 |
| August 2026 | 3.3 | 4.4 |
From June 2026 to August 2026 the practice recorded 10,075 appointments a month, or 500 per 1,000 registered patients (England: 510). 31% were face to face (England: 63%). 56% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Liberty Bridge Road Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 500 | 456 | 510 |
| Face to face | 31% | 58% | 63% |
| Same day as booked | 56% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.0% against 1.2%), dementia (0.1% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.0% | 14.3% |
| High blood pressure | All ages | 4.9% | 15.2% |
| Asthma | 6+ yrs | 3.8% | 6.6% |
| Diabetes | 17+ yrs | 3.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Cancer | All ages | 1.0% | 3.8% |
| Coronary heart disease | All ages | 0.6% | 3.0% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Stroke and TIA | All ages | 0.4% | 1.9% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| COPD | All ages | 0.2% | 1.9% |
| Heart failure | All ages | 0.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.5% | 74.9% |
Liberty Bridge Road Practice, 40 Liberty Bridge Road, Olympic Park, London, E20 1AS. Phone: 020 8496 7000.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stratford Health Centre | 0.8 km | 75% |
| High Road Surgery | 1.0 km | 75% |
| LL Medical Care Limited | 1.0 km | 72% |
| Dr Tahir Kiyani | 1.0 km | 81% |
| Dr Poonam Chand Sharma | 1.0 km | 92% |
- Abbey Road Medical Practice (91% overall experience good)
- First 4 Health Group - Church Road Health (61% overall experience good)
- First 4 Health Group - Stratford Village Surgery (61% overall experience good)
- Glen Road Medical Centre (66% overall experience good)
- Newham Transitional Practice (88% overall experience good)
- The Vicarage Lane Surgery (54% overall experience good)
How do patients rate Liberty Bridge Road Practice?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Liberty Bridge Road Practice as good, below the England figure of 77%. 39% found it easy to get through by phone.
How many patients are registered at Liberty Bridge Road Practice?
20,164 patients were registered in September 2026, down 0.2% on a year earlier.
What is Liberty Bridge Road Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does Liberty Bridge Road Practice have?
3.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 6,034 patients per GP against 2,171 across England.
Are appointments at Liberty Bridge Road Practice face to face?
31% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Liberty Bridge Road Practice's phone number?
020 8496 7000.