Stratford Health Centre, London: patient reviews and CQC rating
Stratford Health Centre is a GP practice in London with 8,559 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 1.0 full-time-equivalent qualified GPs, or 8,675 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stratford Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 410th of the 648 practices in London with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (71%). 117 patients answered the survey (response rate 11%).
| Survey question | Stratford Health Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 75% | 71% | 77% |
| Easy to contact by phone | 67% | 55% | 57% |
| Easy to contact via the website | 48% | 53% | 58% |
| Easy to contact via the NHS App | 53% | 50% | 54% |
| Reception team helpful | 86% | 79% | 85% |
| Last contact good | 76% | 67% | 73% |
| Wait for appointment about right | 78% | 62% | 69% |
| Listened to well | 85% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 93% | 87% | 90% |
CQC's overall rating for Stratford Health Centre is Good, published in October 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,559 patients were registered at Stratford Health Centre in September 2026, down 6.1% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 8,675 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.7 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 0.5 | 0.5 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,947 appointments a month, or 228 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 63% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Stratford Health Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 228 | 456 | 510 |
| Face to face | 86% | 58% | 63% |
| Same day as booked | 63% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%). It has a lower share for peripheral arterial disease (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and atrial fibrillation (0.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 30.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 7.3% | 15.2% |
| Depression | 18+ yrs | 6.5% | 14.3% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Asthma | 6+ yrs | 3.7% | 6.6% |
| Palliative care | All ages | 1.4% | 0.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| COPD | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Stratford Health Centre, 121-123 The Grove, London, E15 1EN. Phone: 020 8555 3936. Website: www.stratfordhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| First 4 Health Group - Stratford Village Surgery | 0.3 km | 61% |
| Newham Vicarage Practice | 0.5 km | 85% |
| The Vicarage Lane Surgery | 0.5 km | 54% |
| Liberty Bridge Road Practice | 0.8 km | 63% |
| High Road Surgery | 0.9 km | 75% |
- East End Medical Centre (85% overall experience good)
- Newham Vicarage Practice (85% overall experience good)
- The Forest Practice (82% overall experience good)
- Upton Lane Medical Centre (70% overall experience good)
How do patients rate Stratford Health Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Stratford Health Centre as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Stratford Health Centre?
8,559 patients were registered in September 2026, down 6.1% on a year earlier.
What is Stratford Health Centre's CQC rating?
Good overall, published in October 2021.
How many GPs does Stratford Health Centre have?
1.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 8,675 patients per GP against 2,171 across England.
Are appointments at Stratford Health Centre face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stratford Health Centre's phone number?
020 8555 3936.