Aldersbrook Medical Centre, London: patient reviews and CQC rating
Aldersbrook Medical Centre is a GP practice in London with 5,079 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2024. It has 2.6 full-time-equivalent qualified GPs, or 1,943 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Aldersbrook Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 112th of the 648 practices in London with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (88%). 158 patients answered the survey (response rate 20%).
| Survey question | Aldersbrook Medical Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 87% | 71% | 77% |
| Easy to contact by phone | 64% | 55% | 57% |
| Easy to contact via the website | 56% | 53% | 58% |
| Easy to contact via the NHS App | 50% | 50% | 54% |
| Reception team helpful | 88% | 79% | 85% |
| Last contact good | 78% | 67% | 73% |
| Wait for appointment about right | 88% | 62% | 69% |
| Listened to well | 91% | 83% | 87% |
| Treated with care and concern | 88% | 82% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 95% | 87% | 90% |
In the Friends and Family Test for July 2026, 96% of 51 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Aldersbrook Medical Centre is Good, published in April 2024. All 5 key questions are rated Good. It held the same rating in the report before (September 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,079 patients were registered at Aldersbrook Medical Centre in September 2026, up 2.2% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 1,943 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 0.7 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 2.5 | 3.6 |
| August 2025 | 2.6 | 4.5 |
| August 2026 | 2.6 | 4.5 |
From June 2026 to August 2026 the practice recorded 1,952 appointments a month, or 384 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 48% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Aldersbrook Medical Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 384 | 456 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 48% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.3% against 1.2%), dementia (0.3% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 15.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.8 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.6% | 14.3% |
| High blood pressure | All ages | 11.3% | 15.2% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.7% | 74.9% |
Aldersbrook Medical Centre, 65 Aldersbrook Road, London, E12 5DL. Phone: 020 8518 8080. Website: www.aldersbrookmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sangam Surgery | 1.4 km | 72% |
| The Forest Practice | 1.5 km | 82% |
| E7 Health | 1.5 km | 74% |
| Claremont Clinic | 1.5 km | 79% |
| The Manor Park Practice | 1.5 km | 74% |
How do patients rate Aldersbrook Medical Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Aldersbrook Medical Centre as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Aldersbrook Medical Centre?
5,079 patients were registered in September 2026, up 2.2% on a year earlier.
What is Aldersbrook Medical Centre's CQC rating?
Good overall, published in April 2024.
How many GPs does Aldersbrook Medical Centre have?
2.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,943 patients per GP against 2,171 across England.
Are appointments at Aldersbrook Medical Centre face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Aldersbrook Medical Centre's phone number?
020 8518 8080.