Claremont Clinic, Forest Gate: patient reviews and CQC rating
Claremont Clinic is a GP practice in Forest Gate with 12,306 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 6.1 full-time-equivalent qualified GPs, or 2,006 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Claremont Clinic
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 60%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
69% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (81%). 98 patients answered the survey (response rate 15%).
| Survey question | Claremont Clinic | North East London | England |
|---|---|---|---|
| Overall experience good | 79% | 71% | 77% |
| Easy to contact by phone | 69% | 55% | 57% |
| Easy to contact via the website | 71% | 53% | 58% |
| Easy to contact via the NHS App | 60% | 50% | 54% |
| Reception team helpful | 85% | 79% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 60% | 62% | 69% |
| Listened to well | 85% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 86% | 87% | 90% |
CQC's overall rating for Claremont Clinic is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,306 patients were registered at Claremont Clinic in September 2026, down 0.5% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,006 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 1.1 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 9.4 |
| August 2024 | 5.3 | 8.8 |
| August 2025 | 5.5 | 11.1 |
| August 2026 | 6.1 | 12.1 |
From June 2026 to August 2026 the practice recorded 4,744 appointments a month, or 385 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Claremont Clinic | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 385 | 456 | 510 |
| Face to face | 59% | 58% | 63% |
| Same day as booked | 35% | 46% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%) and diabetes (10.2% against 7.9%). It has a lower share for osteoporosis (0.0% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 32.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Depression | 18+ yrs | 8.3% | 14.3% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.3% | 74.9% |
Claremont Clinic, 459/463 Romford Road,, Forest Gate, E7 8AB. Phone: 020 8522 0333.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westbury Road Medical Practice | 0.3 km | 79% |
| Birchdale Road Medical Centre | 0.3 km | 79% |
| Woodgrange Medical Practice | 0.6 km | 77% |
| Upton Lane Medical Centre | 0.7 km | 70% |
| The Forest Practice | 0.7 km | 82% |
- E7 Health (74% overall experience good)
- Woodgrange Medical Practice (77% overall experience good)
How do patients rate Claremont Clinic?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Claremont Clinic as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Claremont Clinic?
12,306 patients were registered in September 2026, down 0.5% on a year earlier.
What is Claremont Clinic's CQC rating?
Good overall, published in January 2017.
How many GPs does Claremont Clinic have?
6.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,006 patients per GP against 2,171 across England.
Are appointments at Claremont Clinic face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Claremont Clinic's phone number?
020 8522 0333.