Roundwood Park Medical Centre, London: patient reviews and CQC rating
Roundwood Park Medical Centre is a GP practice in London with 5,828 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.6 full-time-equivalent qualified GPs, or 1,631 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Roundwood Park Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 46%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 199th of the 648 practices in London with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (69%). 81 patients answered the survey (response rate 14%).
| Survey question | Roundwood Park Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 77% | 62% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 141 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Roundwood Park Medical Centre is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,828 patients were registered at Roundwood Park Medical Centre in September 2026, down 3.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 1,631 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 5.9 |
| August 2024 | 3.3 | 6.0 |
| August 2025 | 3.5 | 6.1 |
| August 2026 | 3.6 | 6.3 |
From June 2026 to August 2026 the practice recorded 3,139 appointments a month, or 539 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 40% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Roundwood Park Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 539 | 469 | 510 |
| Face to face | 52% | 60% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.5% against 7.9%). It has a lower share for osteoporosis (0.4% against 1.2%), COPD (0.7% against 1.9%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 38.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.0% | 14.3% |
| High blood pressure | All ages | 12.9% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| COPD | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.7% | 74.9% |
Roundwood Park Medical Centre, Willesden Centre for Health and Care, Robson Avenue, London, NW10 3RY. Phone: 020 8438 7070. Website: www.nhs.uk/services/gp/overview/defaultview.aspx?id=35361.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Burnley Practice | 0.0 km | 69% |
| The Willesden Medical Centre | 0.5 km | 81% |
| Staverton Surgery | 0.7 km | 84% |
| The Law Medical Group Practice | 1.0 km | 70% |
| Freuchen Medical Centre | 1.1 km | 81% |
- Church End Medical Centre (88% overall experience good)
- Dr Bhatt and partners (90% overall experience good)
- Dr Neeta Ghosh-Chowdhury (71% overall experience good)
- Forty Willows Surgery (83% overall experience good)
- Freuchen Medical Centre (81% overall experience good)
- Oxgate Gardens Surgery (62% overall experience good)
- Park Royal Medical Practice (78% overall experience good)
- The Stonebridge Practice (79% overall experience good)
- Walm Lane Surgery (88% overall experience good)
How do patients rate Roundwood Park Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Roundwood Park Medical Centre as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Roundwood Park Medical Centre?
5,828 patients were registered in September 2026, down 3.5% on a year earlier.
What is Roundwood Park Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does Roundwood Park Medical Centre have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,631 patients per GP against 2,171 across England.
Are appointments at Roundwood Park Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Roundwood Park Medical Centre's phone number?
020 8438 7070.