Dr Bhatt and partners, London: patient reviews and CQC rating
Dr Bhatt and partners is a GP practice in London with 9,327 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 4.4 full-time-equivalent qualified GPs, or 2,133 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Bhatt and partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 73%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 57th of the 648 practices in London with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (80%). 92 patients answered the survey (response rate 14%).
| Survey question | Dr Bhatt and partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 90% | 75% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 73% | 54% | 54% |
| Reception team helpful | 84% | 83% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 79% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 509 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Bhatt and partners is Good, published in December 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,327 patients were registered at Dr Bhatt and partners in September 2026, down 2.2% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 2,133 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses and 4.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 6.6 |
| August 2024 | 4.7 | 8.8 |
| August 2025 | 4.3 | 7.0 |
| August 2026 | 4.4 | 7.7 |
From June 2026 to August 2026 the practice recorded 6,158 appointments a month, or 660 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 56% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Bhatt and partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 660 | 469 | 510 |
| Face to face | 49% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%) and diabetes (12.0% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), COPD (0.8% against 1.9%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 47.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Diabetes | 17+ yrs | 12.0% | 7.9% |
| Depression | 18+ yrs | 12.0% | 14.3% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| COPD | All ages | 0.8% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.6% | 74.9% |
Dr Bhatt and partners, 10 Kingfisher Way, Brentfield Road, Neasden, London, NW10 8TF. Phone: 020 8830 2396. Website: www.brentfieldmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church End Medical Centre | 0.6 km | 88% |
| The Stonebridge Practice | 0.9 km | 79% |
| Dr Neeta Ghosh-Chowdhury | 0.9 km | 71% |
| Hazeldene Medical Centre | 1.1 km | 49% |
| Gladstone Medical Centre | 1.3 km | 85% |
- Church End Medical Centre (88% overall experience good)
- Dr Neeta Ghosh-Chowdhury (71% overall experience good)
- Forty Willows Surgery (83% overall experience good)
- Freuchen Medical Centre (81% overall experience good)
- Oxgate Gardens Surgery (62% overall experience good)
- Park Royal Medical Practice (78% overall experience good)
- Roundwood Park Medical Centre (84% overall experience good)
- The Stonebridge Practice (79% overall experience good)
- Walm Lane Surgery (88% overall experience good)
How do patients rate Dr Bhatt and partners?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Dr Bhatt and partners as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Dr Bhatt and partners?
9,327 patients were registered in September 2026, down 2.2% on a year earlier.
What is Dr Bhatt and partners's CQC rating?
Good overall, published in December 2021.
How many GPs does Dr Bhatt and partners have?
4.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,133 patients per GP against 2,171 across England.
Are appointments at Dr Bhatt and partners face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Bhatt and partners's phone number?
020 8830 2396.