Church End Medical Centre, London: patient reviews and CQC rating
Church End Medical Centre is a GP practice in London with 8,474 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). It has 3.9 full-time-equivalent qualified GPs, or 2,199 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Church End Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 87%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 90th of the 648 practices in London with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (86%). 98 patients answered the survey (response rate 12%).
| Survey question | Church End Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 88% | 75% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 77% | 57% | 58% |
| Easy to contact via the NHS App | 76% | 54% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 188 responses rated the practice good or very good (England: 92%).
8,474 patients were registered at Church End Medical Centre in September 2026, almost the same as a year earlier.
12% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,199 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.9 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 6.5 |
| August 2024 | 3.7 | 7.8 |
| August 2025 | 3.3 | 6.2 |
| August 2026 | 3.9 | 6.7 |
From June 2026 to August 2026 the practice recorded 6,757 appointments a month, or 797 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 63% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Church End Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 797 | 469 | 510 |
| Face to face | 70% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.3% against 1.0%), a learning disability (1.0% against 0.6%) and diabetes (11.5% against 7.9%). It has a lower share for atrial fibrillation (1.0% against 2.2%), palliative or supportive care needs (0.3% against 0.6%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 47.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 14.3% | 14.3% |
| Diabetes | 17+ yrs | 11.5% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Serious mental illness | All ages | 2.3% | 1.0% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Learning disability | All ages | 1.0% | 0.6% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.3% | 74.9% |
Church End Medical Centre, 66 Mayo Road, London, NW10 9HP. Phone: 020 8930 6262.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Bhatt and partners | 0.6 km | 90% |
| The Stonebridge Practice | 0.9 km | 79% |
| Dr Neeta Ghosh-Chowdhury | 0.9 km | 71% |
| St Andrews Medical Centre | 1.0 km | 64% |
| Roundwood Park Medical Centre | 1.3 km | 84% |
- Dr Bhatt and partners (90% overall experience good)
- Dr Neeta Ghosh-Chowdhury (71% overall experience good)
- Forty Willows Surgery (83% overall experience good)
- Freuchen Medical Centre (81% overall experience good)
- Oxgate Gardens Surgery (62% overall experience good)
- Park Royal Medical Practice (78% overall experience good)
- Roundwood Park Medical Centre (84% overall experience good)
- The Stonebridge Practice (79% overall experience good)
- Walm Lane Surgery (88% overall experience good)
How do patients rate Church End Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Church End Medical Centre as good, above the England figure of 77%. 66% found it easy to get through by phone.
How many patients are registered at Church End Medical Centre?
8,474 patients were registered in September 2026, up 0.0% on a year earlier.
How many GPs does Church End Medical Centre have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,199 patients per GP against 2,171 across England.
Are appointments at Church End Medical Centre face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Church End Medical Centre's phone number?
020 8930 6262.