Oxgate Gardens Surgery, London: patient reviews and CQC rating
Oxgate Gardens Surgery is a GP practice in London with 6,221 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 4.1 full-time-equivalent qualified GPs, or 1,535 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oxgate Gardens Surgery
Its result closest to England is the share who said they were treated with care and concern: 82%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 592nd of the 648 practices in London with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (57%). 96 patients answered the survey (response rate 15%).
| Survey question | Oxgate Gardens Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 62% | 75% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 38% | 57% | 58% |
| Easy to contact via the NHS App | 42% | 54% | 54% |
| Reception team helpful | 76% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 56% | 68% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 83% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 63 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oxgate Gardens Surgery is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,221 patients were registered at Oxgate Gardens Surgery in September 2026, down 4.5% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,535 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 4.1 | 4.1 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,913 appointments a month, or 629 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
20% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Oxgate Gardens Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 629 | 469 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.7% against 0.6%). It has a lower share for osteoporosis (0.0% against 1.2%), chronic kidney disease (0.3% against 4.6%) and atrial fibrillation (0.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 39.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.6% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Depression | 18+ yrs | 7.2% | 14.3% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Peripheral arterial disease | All ages | 1.7% | 0.6% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 0.3% | 4.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.5% | 74.9% |
Oxgate Gardens Surgery, 81 Oxgate Gardens, London, NW2 6EA. Phone: 020 8432 7337. Website: www.oxgategardens.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cricklewood General Practice | 1.1 km | 84% |
| Chichele Road Surgery | 1.3 km | 69% |
| Pennine Drive Practice | 1.4 km | 61% |
| Gladstone Medical Centre | 1.4 km | 85% |
| Dr Isis Neoman | 1.4 km | 95% |
- Church End Medical Centre (88% overall experience good)
- Dr Bhatt and partners (90% overall experience good)
- Dr Neeta Ghosh-Chowdhury (71% overall experience good)
- Forty Willows Surgery (83% overall experience good)
- Freuchen Medical Centre (81% overall experience good)
- Park Royal Medical Practice (78% overall experience good)
- Roundwood Park Medical Centre (84% overall experience good)
- The Stonebridge Practice (79% overall experience good)
- Walm Lane Surgery (88% overall experience good)
How do patients rate Oxgate Gardens Surgery?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Oxgate Gardens Surgery as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at Oxgate Gardens Surgery?
6,221 patients were registered in September 2026, down 4.5% on a year earlier.
What is Oxgate Gardens Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Oxgate Gardens Surgery have?
4.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,535 patients per GP against 2,171 across England.
Are appointments at Oxgate Gardens Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oxgate Gardens Surgery's phone number?
020 8432 7337.