The Stonebridge Practice, London: patient reviews and CQC rating
The Stonebridge Practice is a GP practice in London with 6,064 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 3.3 full-time-equivalent qualified GPs, or 1,864 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Stonebridge Practice
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who said the healthcare professional was good at listening to them: 82%, against 87% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 318th of the 648 practices in London with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (68%). 102 patients answered the survey (response rate 13%).
| Survey question | The Stonebridge Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 68% | 62% | 57% |
| Easy to contact via the website | 74% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 74% of 76 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Stonebridge Practice is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,064 patients were registered at The Stonebridge Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,864 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 2,543 appointments a month, or 419 per 1,000 registered patients (England: 510). 97% were face to face (England: 63%). 27% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Stonebridge Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 419 | 469 | 510 |
| Face to face | 97% | 60% | 63% |
| Same day as booked | 27% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.3% against 0.6%), serious mental illness (1.6% against 1.0%) and diabetes (11.6% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 44.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 75.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Diabetes | 17+ yrs | 11.6% | 7.9% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Learning disability | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| COPD | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
The Stonebridge Practice, Hillside Primary Care Centre, 150 Hilltop Avenue, Harlesden, London, NW10 8RY. Phone: 020 3188 7310. Website: www.thestonebridgepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Neeta Ghosh-Chowdhury | 0.0 km | 71% |
| St Andrews Medical Centre | 0.8 km | 64% |
| Church End Medical Centre | 0.9 km | 88% |
| Dr Bhatt and partners | 0.9 km | 90% |
| Hazeldene Medical Centre | 1.0 km | 49% |
- Church End Medical Centre (88% overall experience good)
- Dr Bhatt and partners (90% overall experience good)
- Dr Neeta Ghosh-Chowdhury (71% overall experience good)
- Forty Willows Surgery (83% overall experience good)
- Freuchen Medical Centre (81% overall experience good)
- Oxgate Gardens Surgery (62% overall experience good)
- Park Royal Medical Practice (78% overall experience good)
- Roundwood Park Medical Centre (84% overall experience good)
- Walm Lane Surgery (88% overall experience good)
How do patients rate The Stonebridge Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Stonebridge Practice as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at The Stonebridge Practice?
6,064 patients were registered in September 2026, down 1.9% on a year earlier.
What is The Stonebridge Practice's CQC rating?
Good overall, published in December 2017.
How many GPs does The Stonebridge Practice have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,864 patients per GP against 2,171 across England.
Are appointments at The Stonebridge Practice face to face?
97% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Stonebridge Practice's phone number?
020 3188 7310.