Freuchen Medical Centre, London: patient reviews and CQC rating
Freuchen Medical Centre is a GP practice in London with 12,231 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 3.5 full-time-equivalent qualified GPs, or 3,462 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Freuchen Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 79%, below the England figure of 87%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 260th of the 648 practices in London with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (77%). 91 patients answered the survey (response rate 10%).
| Survey question | Freuchen Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 81% | 75% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 64% | 57% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 68% | 68% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 88% of 278 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Freuchen Medical Centre is Good, published in September 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,231 patients were registered at Freuchen Medical Centre in September 2026, down 4.0% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 3,462 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.3 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 4.1 | 4.1 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 3.5 | 4.6 |
From June 2026 to August 2026 the practice recorded 4,557 appointments a month, or 373 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 39% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Freuchen Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 373 | 469 | 510 |
| Face to face | 44% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%) and diabetes (9.8% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 43.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.0% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 1.9% | 3.8% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
Freuchen Medical Centre, 190 High Street, Harlesden, London, NW10 4ST. Phone: 020 8965 5174.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Law Medical Group Practice | 0.6 km | 70% |
| St Andrews Medical Centre | 0.8 km | 64% |
| Roundwood Park Medical Centre | 1.1 km | 84% |
| Burnley Practice | 1.1 km | 69% |
| The Willesden Medical Centre | 1.6 km | 81% |
- Church End Medical Centre (88% overall experience good)
- Dr Bhatt and partners (90% overall experience good)
- Dr Neeta Ghosh-Chowdhury (71% overall experience good)
- Forty Willows Surgery (83% overall experience good)
- Oxgate Gardens Surgery (62% overall experience good)
- Park Royal Medical Practice (78% overall experience good)
- Roundwood Park Medical Centre (84% overall experience good)
- The Stonebridge Practice (79% overall experience good)
- Walm Lane Surgery (88% overall experience good)
How do patients rate Freuchen Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Freuchen Medical Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Freuchen Medical Centre?
12,231 patients were registered in September 2026, down 4.0% on a year earlier.
What is Freuchen Medical Centre's CQC rating?
Good overall, published in September 2017.
How many GPs does Freuchen Medical Centre have?
3.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,462 patients per GP against 2,171 across England.
Are appointments at Freuchen Medical Centre face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Freuchen Medical Centre's phone number?
020 8965 5174.