Ridgmount Practice, London: patient reviews and CQC rating
Ridgmount Practice is a GP practice in London with 15,800 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 7.1 full-time-equivalent qualified GPs, or 2,235 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ridgmount Practice
Its best result against England is the share who said the wait for their last appointment was about right: 95%, above the England figure of 69%. Its weakest is the share who described their overall experience of the practice as good: 65%, against 77% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
82% found it easy to get through by phone (England: 57%). The overall experience result is 26 points lower than in 2025 (91%). 40 patients answered the survey (response rate 4%).
| Survey question | Ridgmount Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 65% | 75% | 77% |
| Easy to contact by phone | 82% | 62% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 95% | 68% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 73 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ridgmount Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,800 patients were registered at Ridgmount Practice in September 2026, up 1.3% on a year earlier (England: down 1.1%).
1% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 2,235 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 2.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 8.1 |
| August 2024 | 7.7 | 8.8 |
| August 2025 | 7.1 | 8.1 |
| August 2026 | 7.1 | 8.1 |
From June 2026 to August 2026 the practice recorded 3,728 appointments a month, or 236 per 1,000 registered patients (England: 510). 32% were face to face (England: 63%). 51% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Ridgmount Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 236 | 469 | 510 |
| Face to face | 32% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), peripheral arterial disease (0.0% against 0.6%) and a learning disability (0.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 5.9% | 14.3% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| High blood pressure | All ages | 1.3% | 15.2% |
| Asthma | 6+ yrs | 1.0% | 6.6% |
| Diabetes | 17+ yrs | 0.6% | 7.9% |
| Cancer | All ages | 0.5% | 3.8% |
| Serious mental illness | All ages | 0.3% | 1.0% |
| Chronic kidney disease | 18+ yrs | 0.2% | 4.6% |
| Coronary heart disease | All ages | 0.2% | 3.0% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Stroke and TIA | All ages | 0.2% | 1.9% |
| COPD | All ages | 0.1% | 1.9% |
| Heart failure | All ages | 0.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Dementia | All ages | 0.1% | 0.8% |
| Learning disability | All ages | 0.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.9% | 74.9% |
Ridgmount Practice, 8 Ridgmount Street, London, WC1E 7AA. Phone: 020 7387 6306. Website: www.ridgmountpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gower Street Practice | 0.1 km | 76% |
| Museum Practice | 0.4 km | 89% |
| Fitzrovia Medical Centre | 0.6 km | 78% |
| Dr Christopher Bark | 0.7 km | 78% |
| Soho Square General Practice | 0.7 km | 88% |
- Ampthill Practice (76% overall experience good)
- Brunswick Medical Centre (73% overall experience good)
- Camden Health Improvement Practice (95% overall experience good)
- Kings Cross Surgery (36% overall experience good)
- Somers Town Medical Centre (53% overall experience good)
- Swiss Cottage Surgery (88% overall experience good)
- The Bloomsbury Surgery (67% overall experience good)
How do patients rate Ridgmount Practice?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Ridgmount Practice as good, against 77% across England. 82% found it easy to get through by phone.
How many patients are registered at Ridgmount Practice?
15,800 patients were registered in September 2026, up 1.3% on a year earlier.
What is Ridgmount Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Ridgmount Practice have?
7.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,235 patients per GP against 2,171 across England.
Are appointments at Ridgmount Practice face to face?
32% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ridgmount Practice's phone number?
020 7387 6306.