Soho Square General Practice, London: patient reviews and CQC rating
Soho Square General Practice is a GP practice in London with 5,480 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 2.0 full-time-equivalent qualified GPs, or 2,777 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Soho Square General Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 54%, against 58% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 93rd of the 648 practices in London with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 18 points higher than in 2025 (70%). 89 patients answered the survey (response rate 9%).
| Survey question | Soho Square General Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 88% | 75% | 77% |
| Easy to contact by phone | 77% | 62% | 57% |
| Easy to contact via the website | 54% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Soho Square General Practice is Good, published in December 2021. All 5 key questions are rated Good. It held the same rating in the report before (December 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,480 patients were registered at Soho Square General Practice in September 2026, down 9.4% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,777 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.5 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 1,222 appointments a month, or 223 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 14% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Soho Square General Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 223 | 469 | 510 |
| Face to face | 96% | 60% | 63% |
| Same day as booked | 14% | 48% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), chronic kidney disease (0.7% against 4.6%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 6.7% | 15.2% |
| Depression | 18+ yrs | 6.2% | 14.3% |
| Diabetes | 17+ yrs | 3.7% | 7.9% |
| Asthma | 6+ yrs | 2.5% | 6.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.7% | 4.6% |
| COPD | All ages | 0.7% | 1.9% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.0% | 74.9% |
Soho Square General Practice, 1 Frith Street, London, W1D 3HZ. Phone: 020 3405 6570.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Christopher Bark | 0.0 km | 78% |
| Great Chapel Street Medical Centre | 0.0 km | 93% |
| Covent Garden Medical Centre | 0.5 km | 74% |
| Museum Practice | 0.6 km | 89% |
| Gower Street Practice | 0.6 km | 76% |
- Cavendish Health Centre (82% overall experience good)
- Covent Garden Medical Centre (74% overall experience good)
- Crawford Street Surgery (70% overall experience good)
- Dr Christopher Bark (78% overall experience good)
- Fitzrovia Medical Centre (78% overall experience good)
- Great Chapel Street Medical Centre (93% overall experience good)
- Marylebone Health Centre (79% overall experience good)
- The Mayfair Medical Centre (94% overall experience good)
How do patients rate Soho Square General Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Soho Square General Practice as good, above the England figure of 77%. 77% found it easy to get through by phone.
How many patients are registered at Soho Square General Practice?
5,480 patients were registered in September 2026, down 9.4% on a year earlier.
What is Soho Square General Practice's CQC rating?
Good overall, published in December 2021.
How many GPs does Soho Square General Practice have?
2.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,777 patients per GP against 2,171 across England.
Are appointments at Soho Square General Practice face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Soho Square General Practice's phone number?
020 3405 6570.