Gower Street Practice, London: patient reviews and CQC rating
Gower Street Practice is a GP practice in London with 20,815 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 8.8 full-time-equivalent qualified GPs, or 2,376 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gower Street Practice
Its best result against England is the share who found it easy to contact the practice through its website: 83%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 395th of the 648 practices in London with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (59%). 55 patients answered the survey (response rate 5%).
| Survey question | Gower Street Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 55% | 62% | 57% |
| Easy to contact via the website | 83% | 57% | 58% |
| Easy to contact via the NHS App | 72% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 63% | 68% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
CQC's overall rating for Gower Street Practice is Good, published in October 2018. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,815 patients were registered at Gower Street Practice in September 2026, up 10.5% on a year earlier (England: down 1.1%).
2% of its patients are aged 65 or over, against 19% across England. With 8.8 full-time-equivalent qualified GPs, there are 2,376 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.1 nurses and 8.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 7.1 |
| August 2024 | 5.8 | 8.8 |
| August 2025 | 6.9 | 8.8 |
| August 2026 | 8.8 | 12.6 |
From June 2026 to August 2026 the practice recorded 4,471 appointments a month, or 215 per 1,000 registered patients (England: 510). 32% were face to face (England: 63%). 63% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
20% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Gower Street Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 215 | 469 | 510 |
| Face to face | 32% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%). It has a lower share for heart failure (0.1% against 1.1%), COPD (0.1% against 1.9%) and peripheral arterial disease (0.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 21.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 6.6% | 14.3% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| High blood pressure | All ages | 1.7% | 15.2% |
| Asthma | 6+ yrs | 1.2% | 6.6% |
| Diabetes | 17+ yrs | 0.7% | 7.9% |
| Cancer | All ages | 0.6% | 3.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Chronic kidney disease | 18+ yrs | 0.3% | 4.6% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Coronary heart disease | All ages | 0.2% | 3.0% |
| Stroke and TIA | All ages | 0.1% | 1.9% |
| COPD | All ages | 0.1% | 1.9% |
| Learning disability | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Heart failure | All ages | 0.1% | 1.1% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 22.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 50.0% | 74.9% |
Gower Street Practice, 20 Gower Street, London, WC1E 6DP. Phone: 020 7467 6800. Website: www.gowerstreetpractice.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ridgmount Practice | 0.1 km | 65% |
| Museum Practice | 0.4 km | 89% |
| Brunswick Medical Centre | 0.6 km | 73% |
| Dr Christopher Bark | 0.6 km | 78% |
| Soho Square General Practice | 0.6 km | 88% |
- Brondesbury Medical Centre (80% overall experience good)
How do patients rate Gower Street Practice?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Gower Street Practice as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Gower Street Practice?
20,815 patients were registered in September 2026, up 10.5% on a year earlier.
What is Gower Street Practice's CQC rating?
Good overall, published in October 2018.
How many GPs does Gower Street Practice have?
8.8 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,376 patients per GP against 2,171 across England.
Are appointments at Gower Street Practice face to face?
32% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gower Street Practice's phone number?
020 7467 6800.