Brunswick Medical Centre, London: patient reviews and CQC rating
Brunswick Medical Centre is a GP practice in London with 8,610 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2021. It has 2.9 full-time-equivalent qualified GPs, or 2,971 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brunswick Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 443rd of the 648 practices in London with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 24 points higher than in 2025 (49%). 76 patients answered the survey (response rate 7%).
| Survey question | Brunswick Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 41% | 62% | 57% |
| Easy to contact via the website | 39% | 57% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 72% | 68% | 69% |
| Listened to well | 77% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 72 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brunswick Medical Centre is Good, published in June 2021. All 5 key questions are rated Good. It held the same rating in the report before (August 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,610 patients were registered at Brunswick Medical Centre in September 2026, down 6.6% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,971 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.2 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.5 | 3.5 |
| August 2025 | 3.6 | 4.7 |
| August 2026 | 2.9 | 4.0 |
From June 2026 to August 2026 the practice recorded 3,276 appointments a month, or 381 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 75% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 12% of booked patients did not attend.
| Measure | Brunswick Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 381 | 469 | 510 |
| Face to face | 39% | 60% | 63% |
| Same day as booked | 75% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 12% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), peripheral arterial disease (0.1% against 0.6%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.8% | 14.3% |
| High blood pressure | All ages | 7.0% | 15.2% |
| Diabetes | 17+ yrs | 4.0% | 7.9% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| COPD | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 43.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.4% | 74.9% |
Brunswick Medical Centre, 39 Brunswick Centre, London, WC1N 1AF. Phone: 020 7837 3057. Website: www.brunswickmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Bloomsbury Surgery | 0.2 km | 67% |
| The Holborn Medical Centre | 0.4 km | 88% |
| Gower Street Practice | 0.6 km | 76% |
| Gray’s Inn Medical Group Chancery Lane | 0.6 km | 80% |
| Ridgmount Practice | 0.7 km | 65% |
- Ampthill Practice (76% overall experience good)
- Camden Health Improvement Practice (95% overall experience good)
- Kings Cross Surgery (36% overall experience good)
- Ridgmount Practice (65% overall experience good)
- Somers Town Medical Centre (53% overall experience good)
- Swiss Cottage Surgery (88% overall experience good)
- The Bloomsbury Surgery (67% overall experience good)
How do patients rate Brunswick Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Brunswick Medical Centre as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Brunswick Medical Centre?
8,610 patients were registered in September 2026, down 6.6% on a year earlier.
What is Brunswick Medical Centre's CQC rating?
Good overall, published in June 2021.
How many GPs does Brunswick Medical Centre have?
2.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,971 patients per GP against 2,171 across England.
Are appointments at Brunswick Medical Centre face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brunswick Medical Centre's phone number?
020 7837 3057.