The Bloomsbury Surgery, London: patient reviews and CQC rating
The Bloomsbury Surgery is a GP practice in London with 8,960 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.9 full-time-equivalent qualified GPs, or 2,317 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Bloomsbury Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who found the reception and administrative team helpful: 68%, below the England figure of 85%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 546th of the 648 practices in London with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (65%). 91 patients answered the survey (response rate 9%).
| Survey question | The Bloomsbury Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 67% | 75% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 70% | 57% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 68% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Bloomsbury Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,960 patients were registered at The Bloomsbury Surgery in September 2026, up 2.6% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,317 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 7.1 |
| August 2024 | 3.9 | 6.5 |
| August 2025 | 3.9 | 8.8 |
| August 2026 | 3.9 | 8.1 |
From June 2026 to August 2026 the practice recorded 3,463 appointments a month, or 387 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 69% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Bloomsbury Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 387 | 469 | 510 |
| Face to face | 72% | 60% | 63% |
| Same day as booked | 69% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.4% | 14.3% |
| High blood pressure | All ages | 6.1% | 15.2% |
| Asthma | 6+ yrs | 3.3% | 6.6% |
| Diabetes | 17+ yrs | 3.0% | 7.9% |
| Cancer | All ages | 1.5% | 3.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.0% | 4.6% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| COPD | All ages | 0.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Heart failure | All ages | 0.3% | 1.1% |
| Learning disability | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 36.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.2% | 74.9% |
The Bloomsbury Surgery, 1 Handel Street, London, WC1N 1PD. Phone: 020 7837 8559. Website: www.bloomsburysurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brunswick Medical Centre | 0.2 km | 73% |
| The Holborn Medical Centre | 0.5 km | 88% |
| Gray’s Inn Medical Group Chancery Lane | 0.7 km | 80% |
| Kings Cross Surgery | 0.7 km | 36% |
| Somers Town Medical Centre | 0.7 km | 53% |
- Ampthill Practice (76% overall experience good)
- Brunswick Medical Centre (73% overall experience good)
- Camden Health Improvement Practice (95% overall experience good)
- Kings Cross Surgery (36% overall experience good)
- Ridgmount Practice (65% overall experience good)
- Somers Town Medical Centre (53% overall experience good)
- Swiss Cottage Surgery (88% overall experience good)
How do patients rate The Bloomsbury Surgery?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of The Bloomsbury Surgery as good, below the England figure of 77%. 66% found it easy to get through by phone.
How many patients are registered at The Bloomsbury Surgery?
8,960 patients were registered in September 2026, up 2.6% on a year earlier.
What is The Bloomsbury Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does The Bloomsbury Surgery have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,317 patients per GP against 2,171 across England.
Are appointments at The Bloomsbury Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Bloomsbury Surgery's phone number?
020 7837 8559.