Somers Town Medical Centre, London: patient reviews and CQC rating
Somers Town Medical Centre is a GP practice in London with 5,272 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 5.0 full-time-equivalent qualified GPs, or 1,057 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Somers Town Medical Centre
Its result closest to England is the share who said the wait for their last appointment was about right: 60%, against 69% across England. Its weakest is the share who described their overall experience of the practice as good: 53%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 636th of the 648 practices in London with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (57%). 69 patients answered the survey (response rate 7%).
| Survey question | Somers Town Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 53% | 75% | 77% |
| Easy to contact by phone | 41% | 62% | 57% |
| Easy to contact via the website | 39% | 57% | 58% |
| Easy to contact via the NHS App | 33% | 54% | 54% |
| Reception team helpful | 65% | 83% | 85% |
| Last contact good | 54% | 73% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 70% | 86% | 87% |
| Treated with care and concern | 70% | 84% | 86% |
| Confidence and trust in the clinician | 79% | 92% | 93% |
| Needs met | 77% | 89% | 90% |
In the Friends and Family Test for July 2026, 72% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Somers Town Medical Centre is Good, published in November 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,272 patients were registered at Somers Town Medical Centre in September 2026, down 12.0% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,057 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 2.7 | 2.7 |
| August 2026 | 5.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 2,894 appointments a month, or 549 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 51% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 15% of booked patients did not attend.
| Measure | Somers Town Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 549 | 469 | 510 |
| Face to face | 50% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 15% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for palliative or supportive care needs (0.0% against 0.6%), osteoporosis (0.2% against 1.2%) and heart failure (0.3% against 1.1%). The practice's patients live in areas with an average deprivation score of 35.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.3% | 14.3% |
| High blood pressure | All ages | 8.0% | 15.2% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Cancer | All ages | 1.4% | 3.8% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.2% | 74.9% |
Somers Town Medical Centre, 77-83 Chalton Street, London, NW1 1HY. Phone: 020 7387 6855. Website: www.somerstownmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kings Cross Surgery | 0.0 km | 36% |
| Camden Health Improvement Practice | 0.6 km | 95% |
| Ampthill Practice | 0.7 km | 76% |
| The Bloomsbury Surgery | 0.7 km | 67% |
| Brunswick Medical Centre | 0.8 km | 73% |
- Ampthill Practice (76% overall experience good)
- Brunswick Medical Centre (73% overall experience good)
- Camden Health Improvement Practice (95% overall experience good)
- Kings Cross Surgery (36% overall experience good)
- Ridgmount Practice (65% overall experience good)
- Swiss Cottage Surgery (88% overall experience good)
- The Bloomsbury Surgery (67% overall experience good)
How do patients rate Somers Town Medical Centre?
In the 2026 GP Patient Survey, 53% of patients described their overall experience of Somers Town Medical Centre as good, below the England figure of 77%. 41% found it easy to get through by phone.
How many patients are registered at Somers Town Medical Centre?
5,272 patients were registered in September 2026, down 12.0% on a year earlier.
What is Somers Town Medical Centre's CQC rating?
Good overall, published in November 2018.
How many GPs does Somers Town Medical Centre have?
5.0 full-time-equivalent qualified GPs (19 qualified GPs by headcount), which is 1,057 patients per GP against 2,171 across England.
Are appointments at Somers Town Medical Centre face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Somers Town Medical Centre's phone number?
020 7387 6855.