West and Central PCN: primary care network practices and patient survey
West and Central PCN is a primary care network of 2 GP practices with 43,474 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 1,923 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in West and Central PCN with survey results, the share of patients describing their overall experience as good ranges from 76% at Gower Street Practice to 80% at Brondesbury Medical Centre, with a median of 78% (England: 77%). None differs from England by more than the survey's margin of error. Brondesbury Medical Centre has the highest share finding it easy to get through by phone (62%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Brondesbury Medical Centre | 22,659 | 80% | 62% | Good | 1,637 |
| Gower Street Practice | 20,815 | 76% | 55% | Good | 2,376 |
Results for the network as a whole, from 160 responses, against West and North London and England.
| Survey question | West and Central PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 59% | 62% | 57% |
| Easy to contact via the website | 73% | 57% | 58% |
| Easy to contact via the NHS App | 59% | 54% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 65% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,923 registered patients per full-time-equivalent qualified GP in West and Central PCN, fewer than England's 2,171 and West and North London's 2,497. Practices recorded 385 appointments a month per 1,000 patients (England: 510), 40% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
5% of registered patients are aged 65 or over (England: 19%). Lists grew by 3.8% over the year (England: shrank 1.1%).
| Measure | West and Central PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 1,923 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 385 | 469 | 510 |
| Face-to-face appointments | 40% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 5% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in West and Central PCN is osteoporosis (1.8% against 1.2%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | West and Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.4% | 14.3% | 4,400 |
| High blood pressure | All ages | 6.7% | 15.2% | 2,828 |
| Diabetes | 17+ yrs | 3.3% | 7.9% | 1,284 |
| Asthma | 6+ yrs | 3.0% | 6.6% | 1,250 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 113 |
| Cancer | All ages | 1.6% | 3.8% | 690 |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% | 615 |
| Serious mental illness | All ages | 1.3% | 1.0% | 553 |
| Coronary heart disease | All ages | 1.1% | 3.0% | 449 |
| COPD | All ages | 0.8% | 1.9% | 337 |
| Stroke and TIA | All ages | 0.7% | 1.9% | 283 |
| Atrial fibrillation | All ages | 0.6% | 2.2% | 234 |
| Heart failure | All ages | 0.5% | 1.1% | 210 |
| Learning disability | All ages | 0.4% | 0.6% | 170 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 136 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 137 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 93 |
| Dementia | All ages | 0.2% | 0.8% | 83 |
| Palliative care | All ages | 0.1% | 0.6% | 49 |
- Barnet 1d PCN (4 practices)
- Barnet 6 PCN (9 practices)
- Brent Beacon PCN (3 practices)
- Brent Central Kwh PCN (5 practices)
- Brent North Kwh PCN (7 practices)
- Brent South Kwh PCN (5 practices)
- Brent West Kwh PCN (7 practices)
- Central Camden PCN (8 practices)
- Central Hampstead PCN (6 practices)
- Harness North PCN (10 practices)
- Harness South PCN (10 practices)
- Harrow Collaborative PCN (9 practices)
Which practices are in West and Central PCN?
Brondesbury Medical Centre and Gower Street Practice.
How do patients rate West and Central PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does West and Central PCN cover?
43,474 registered patients across 2 practices in September 2026.
How many patients per GP does West and Central PCN have?
1,923 per full-time-equivalent qualified GP, against 2,171 across England.