Brent Central Kwh PCN: primary care network practices and patient survey
Brent Central Kwh PCN is a primary care network of 5 GP practices with 30,684 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,336 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Brent Central Kwh PCN with survey results, the share of patients describing their overall experience as good ranges from 55% at Ellis Practice to 73% at The Tudor House Medical Centre, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Chalkhill Family Practice has the highest share finding it easy to get through by phone (67%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Tudor House Medical Centre | 4,870 | 73% | 64% | Good | 2,029 |
| Chalkhill Family Practice | 6,525 | 72% | 67% | Good | 2,214 |
| Sudbury Primary Care Centre | 7,437 | 71% | 40% | Good | 2,708 |
| Preston Road Surgery | 5,789 | 69% | 43% | Good | 2,895 |
| Ellis Practice | 6,063 | 55% | 15% | Good | 1,994 |
Results for the network as a whole, from 453 responses, against West and North London and England.
| Survey question | Brent Central Kwh PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 68% | 75% | 77% |
| Easy to contact by phone | 44% | 62% | 57% |
| Easy to contact via the website | 48% | 57% | 58% |
| Easy to contact via the NHS App | 45% | 54% | 54% |
| Reception team helpful | 72% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 51% | 68% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,336 registered patients per full-time-equivalent qualified GP in Brent Central Kwh PCN, close to England's 2,171 and West and North London's 2,497. Practices recorded 652 appointments a month per 1,000 patients (England: 510), 55% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 7.4% over the year (England: shrank 1.1%).
| Measure | Brent Central Kwh PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,336 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 652 | 469 | 510 |
| Face-to-face appointments | 55% | 60% | 63% |
| Same day as booked | 43% | 48% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 13% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Brent Central Kwh PCN is learning disability (1.0% against 0.6%), and the furthest below is copd (0.8% against 1.9%).
| Condition register | Age group | Brent Central Kwh PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.2% | 15.2% | 4,434 |
| Diabetes | 17+ yrs | 11.4% | 7.9% | 3,073 |
| Depression | 18+ yrs | 9.9% | 14.3% | 2,607 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 1,657 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,102 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 826 |
| Cancer | All ages | 2.4% | 3.8% | 816 |
| Serious mental illness | All ages | 1.4% | 1.0% | 479 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 459 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 352 |
| Learning disability | All ages | 1.0% | 0.6% | 331 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 83 |
| COPD | All ages | 0.8% | 1.9% | 268 |
| Heart failure | All ages | 0.7% | 1.1% | 251 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 168 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 167 |
| Dementia | All ages | 0.6% | 0.8% | 198 |
| Palliative care | All ages | 0.4% | 0.6% | 150 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 102 |
- Barnet 1d PCN (4 practices)
- Barnet 6 PCN (9 practices)
- Brent Beacon PCN (3 practices)
- Brent North Kwh PCN (7 practices)
- Brent South Kwh PCN (5 practices)
- Brent West Kwh PCN (7 practices)
- Harness North PCN (10 practices)
- Harness South PCN (10 practices)
- Harrow Collaborative PCN (9 practices)
- Healthsense PCN (7 practices)
- Kilburn Partnership PCN (4 practices)
- West and Central PCN (2 practices)
Which practices are in Brent Central Kwh PCN?
Chalkhill Family Practice, Ellis Practice, Preston Road Surgery, Sudbury Primary Care Centre and The Tudor House Medical Centre.
How do patients rate Brent Central Kwh PCN?
68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Brent Central Kwh PCN cover?
30,684 registered patients across 5 practices in September 2026.
How many patients per GP does Brent Central Kwh PCN have?
2,336 per full-time-equivalent qualified GP, against 2,171 across England.