Kilburn Partnership PCN: primary care network practices and patient survey
Kilburn Partnership PCN is a primary care network of 4 GP practices with 27,189 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,357 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Kilburn Partnership PCN with survey results, the share of patients describing their overall experience as good ranges from 69% at Chichele Road Surgery to 87% at Windmill Medical Practice, with a median of 77% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Windmill Medical Practice has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Windmill Medical Practice | 7,769 | 87% | 83% | Good | 2,649 |
| Staverton Surgery | 7,693 | 84% | 80% | Good | 2,087 |
| KPMC Mile Walk | 6,809 | 69% | 64% | – | 1,930 |
| Chichele Road Surgery | 4,918 | 69% | 71% | Good | 3,547 |
Results for the network as a whole, from 393 responses, against West and North London and England.
| Survey question | Kilburn Partnership PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 75% | 62% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 63% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 2,357 registered patients per full-time-equivalent qualified GP in Kilburn Partnership PCN, close to England's 2,171 and West and North London's 2,497. Practices recorded 438 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.2% over the year (England: shrank 1.1%).
| Measure | Kilburn Partnership PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,357 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 438 | 469 | 510 |
| Face-to-face appointments | 59% | 60% | 63% |
| Same day as booked | 34% | 48% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 14% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Kilburn Partnership PCN is serious mental illness (1.6% against 1.0%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Kilburn Partnership PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.6% | 15.2% | 3,636 |
| Depression | 18+ yrs | 11.2% | 14.3% | 2,701 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 1,796 |
| Asthma | 6+ yrs | 4.6% | 6.6% | 1,263 |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% | 836 |
| Cancer | All ages | 3.0% | 3.8% | 872 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 583 |
| Serious mental illness | All ages | 1.6% | 1.0% | 446 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 379 |
| COPD | All ages | 1.2% | 1.9% | 352 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 347 |
| Heart failure | All ages | 0.7% | 1.1% | 188 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 159 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 62 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 138 |
| Dementia | All ages | 0.5% | 0.8% | 158 |
| Palliative care | All ages | 0.4% | 0.6% | 128 |
| Learning disability | All ages | 0.4% | 0.6% | 116 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 109 |
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- Brent Central Kwh PCN (5 practices)
- Brent North Kwh PCN (7 practices)
- Brent South Kwh PCN (5 practices)
- Brent West Kwh PCN (7 practices)
- Harness North PCN (10 practices)
- Harness South PCN (10 practices)
- Harrow Collaborative PCN (9 practices)
- Healthsense PCN (7 practices)
- West and Central PCN (2 practices)
Which practices are in Kilburn Partnership PCN?
Chichele Road Surgery, KPMC Mile Walk, Staverton Surgery and Windmill Medical Practice.
How do patients rate Kilburn Partnership PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Kilburn Partnership PCN cover?
27,189 registered patients across 4 practices in September 2026.
How many patients per GP does Kilburn Partnership PCN have?
2,357 per full-time-equivalent qualified GP, against 2,171 across England.