Brent South Kwh PCN: primary care network practices and patient survey
Brent South Kwh PCN is a primary care network of 5 GP practices with 39,188 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 3,235 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Brent South Kwh PCN with survey results, the share of patients describing their overall experience as good ranges from 64% at St Andrews Medical Centre to 95% at Dr Isis Neoman, with a median of 81% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Dr Isis Neoman has the highest share finding it easy to get through by phone (75%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Isis Neoman | 2,514 | 95% | 75% | Good | 2,299 |
| Gladstone Medical Centre | 8,641 | 85% | 68% | Good | 2,418 |
| The Willesden Medical Centre | 17,254 | 81% | 64% | Good | 5,218 |
| Burnley Practice | 9,247 | 69% | 52% | Good | 2,522 |
| St Andrews Medical Centre | 1,532 | 64% | 40% | Good | – |
Results for the network as a whole, from 465 responses, against West and North London and England.
| Survey question | Brent South Kwh PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 62% | 62% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 76% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 3,235 registered patients per full-time-equivalent qualified GP in Brent South Kwh PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 560 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.6% over the year (England: shrank 1.1%).
| Measure | Brent South Kwh PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 3,235 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 560 | 469 | 510 |
| Face-to-face appointments | 50% | 60% | 63% |
| Same day as booked | 47% | 48% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 10% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Brent South Kwh PCN is peripheral arterial disease (1.5% against 0.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Brent South Kwh PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% | 5,313 |
| Depression | 18+ yrs | 11.2% | 14.3% | 3,570 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 2,857 |
| Asthma | 6+ yrs | 4.6% | 6.6% | 1,713 |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% | 1,221 |
| Cancer | All ages | 2.2% | 3.8% | 865 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 714 |
| Serious mental illness | All ages | 1.6% | 1.0% | 640 |
| Peripheral arterial disease | All ages | 1.5% | 0.6% | 587 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 438 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 361 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 247 |
| COPD | All ages | 0.8% | 1.9% | 299 |
| Heart failure | All ages | 0.7% | 1.1% | 271 |
| Learning disability | All ages | 0.6% | 0.6% | 252 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 173 |
| Dementia | All ages | 0.3% | 0.8% | 133 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 34 |
| Palliative care | All ages | 0.2% | 0.6% | 89 |
- Barnet 1d PCN (4 practices)
- Barnet 6 PCN (9 practices)
- Brent Beacon PCN (3 practices)
- Brent Central Kwh PCN (5 practices)
- Brent North Kwh PCN (7 practices)
- Brent West Kwh PCN (7 practices)
- Harness North PCN (10 practices)
- Harness South PCN (10 practices)
- Harrow Collaborative PCN (9 practices)
- Healthsense PCN (7 practices)
- Kilburn Partnership PCN (4 practices)
- West and Central PCN (2 practices)
Which practices are in Brent South Kwh PCN?
Burnley Practice, Dr Isis Neoman, Gladstone Medical Centre, St Andrews Medical Centre and The Willesden Medical Centre.
How do patients rate Brent South Kwh PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Brent South Kwh PCN cover?
39,188 registered patients across 5 practices in September 2026.
How many patients per GP does Brent South Kwh PCN have?
3,235 per full-time-equivalent qualified GP, against 2,171 across England.