The Tudor House Medical Centre, Wembley: patient reviews and CQC rating
The Tudor House Medical Centre is a GP practice in Wembley with 4,870 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.4 full-time-equivalent qualified GPs, or 2,029 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Tudor House Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 67%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 59%, against 69% across England. With 88 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 11th of the 19 practices in Wembley with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (76%). 88 patients answered the survey (response rate 13%).
| Survey question | The Tudor House Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 67% | 57% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 81% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for The Tudor House Medical Centre is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,870 patients were registered at The Tudor House Medical Centre in September 2026, down 2.8% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,029 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,620 appointments a month, or 538 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 31% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Tudor House Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 469 | 510 |
| Face to face | 89% | 60% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.9% against 7.9%). It has a lower share for dementia (0.2% against 0.8%), atrial fibrillation (0.9% against 2.2%) and COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 34.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Depression | 18+ yrs | 11.0% | 14.3% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| COPD | All ages | 0.8% | 1.9% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
The Tudor House Medical Centre, 1 Chalkhill Road, Wembley, HA9 9DS. Phone: 020 8904 3673.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Forty Willows Surgery | 0.3 km | 83% |
| Ellis Practice | 0.7 km | 55% |
| Chalkhill Family Practice | 0.7 km | 72% |
| Wembley Park Medical Centre | 1.2 km | 68% |
| Church Lane Surgery | 1.2 km | 84% |
- Chalkhill Family Practice (72% overall experience good)
- Ellis Practice (55% overall experience good)
- Preston Road Surgery (69% overall experience good)
- Sudbury Primary Care Centre (71% overall experience good)
How do patients rate The Tudor House Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of The Tudor House Medical Centre as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at The Tudor House Medical Centre?
4,870 patients were registered in September 2026, down 2.8% on a year earlier.
What is The Tudor House Medical Centre's CQC rating?
Good overall, published in March 2017.
How many GPs does The Tudor House Medical Centre have?
2.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,029 patients per GP against 2,171 across England.
Are appointments at The Tudor House Medical Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Tudor House Medical Centre's phone number?
020 8904 3673.