Uxendon Crescent surgery, Wembley: patient reviews and CQC rating
Uxendon Crescent surgery is a GP practice in Wembley with 5,755 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 1.1 full-time-equivalent qualified GPs, or 5,395 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Uxendon Crescent surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 60%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 52%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 17th of the 19 practices in Wembley with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (58%). 82 patients answered the survey (response rate 16%).
| Survey question | Uxendon Crescent surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 59% | 75% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 49% | 57% | 58% |
| Easy to contact via the NHS App | 60% | 54% | 54% |
| Reception team helpful | 73% | 83% | 85% |
| Last contact good | 52% | 73% | 73% |
| Wait for appointment about right | 53% | 68% | 69% |
| Listened to well | 75% | 86% | 87% |
| Treated with care and concern | 74% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 89 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Uxendon Crescent surgery is Good, published in June 2022. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
5,755 patients were registered at Uxendon Crescent surgery in September 2026, down 2.0% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 5,395 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 2,444 appointments a month, or 425 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 28% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Uxendon Crescent surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 469 | 510 |
| Face to face | 58% | 60% | 63% |
| Same day as booked | 28% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%), diabetes (11.5% against 7.9%) and coronary heart disease (4.1% against 3.0%). It has a lower share for COPD (1.0% against 1.9%), depression (7.7% against 14.3%) and asthma (4.7% against 6.6%). The practice's patients live in areas with an average deprivation score of 19.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Diabetes | 17+ yrs | 11.5% | 7.9% |
| Depression | 18+ yrs | 7.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Cancer | All ages | 3.9% | 3.8% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.7% | 74.9% |
Uxendon Crescent surgery, 1 Uxendon Crescent, Wembley, HA9 9TW. Phone: 020 8904 3883. Website: www.uxendoncrescentsurgery.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Preston Road Surgery | 0.3 km | 69% |
| Preston Medical Centre | 0.3 km | 87% |
| Wembley Park Medical Centre | 1.1 km | 68% |
| Ellis Practice | 1.3 km | 55% |
| Chalkhill Family Practice | 1.3 km | 72% |
- Brampton Health Centre (78% overall experience good)
- Jai Medical Centre (Brent) (64% overall experience good)
- Kings Edge Medical Centre (88% overall experience good)
- Kingsbury Health and Wellbeing (81% overall experience good)
- Neasden Medical Centre (70% overall experience good)
- The Fryent Way Surgery (76% overall experience good)
How do patients rate Uxendon Crescent surgery?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Uxendon Crescent surgery as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at Uxendon Crescent surgery?
5,755 patients were registered in September 2026, down 2.0% on a year earlier.
What is Uxendon Crescent surgery's CQC rating?
Good overall, published in June 2022.
How many GPs does Uxendon Crescent surgery have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 5,395 patients per GP against 2,171 across England.
Are appointments at Uxendon Crescent surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Uxendon Crescent surgery's phone number?
020 8904 3883.