The Mayfair Medical Centre, London: patient reviews and CQC rating
The Mayfair Medical Centre is a GP practice in London with 4,377 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in April 2023. It has 1.9 full-time-equivalent qualified GPs, or 2,258 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Mayfair Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 17th of the 648 practices in London with 50 or more responses. 93% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (95%). 120 patients answered the survey (response rate 15%).
| Survey question | The Mayfair Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 94% | 75% | 77% |
| Easy to contact by phone | 93% | 62% | 57% |
| Easy to contact via the website | 82% | 57% | 58% |
| Easy to contact via the NHS App | 82% | 54% | 54% |
| Reception team helpful | 97% | 83% | 85% |
| Last contact good | 91% | 73% | 73% |
| Wait for appointment about right | 98% | 68% | 69% |
| Listened to well | 100% | 86% | 87% |
| Treated with care and concern | 98% | 84% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
CQC's overall rating for The Mayfair Medical Centre is Requires Improvement, published in April 2023. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Good (June 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
4,377 patients were registered at The Mayfair Medical Centre in September 2026, up 2.4% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,258 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.2 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 1,656 appointments a month, or 378 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 55% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Mayfair Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 378 | 469 | 510 |
| Face to face | 52% | 60% | 63% |
| Same day as booked | 55% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and COPD (0.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.1 years for women and 84.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.5% | 15.2% |
| Depression | 18+ yrs | 5.6% | 14.3% |
| Diabetes | 17+ yrs | 4.8% | 7.9% |
| Asthma | 6+ yrs | 3.3% | 6.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.5% | 1.9% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 48.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 40.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 44.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 49.2% | 74.9% |
The Mayfair Medical Centre, 3-5 Weighhouse Street, London, W1K 5LS. Phone: 020 7493 1647. Website: www.mayfairmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Connaught Square Practice | 1.0 km | 61% |
| Crawford Street Surgery | 1.0 km | 70% |
| Marylebone Health Centre | 1.0 km | 79% |
| Cavendish Health Centre | 1.0 km | 82% |
| Fitzrovia Medical Centre | 1.2 km | 78% |
- Cavendish Health Centre (82% overall experience good)
- Covent Garden Medical Centre (74% overall experience good)
- Crawford Street Surgery (70% overall experience good)
- Dr Christopher Bark (78% overall experience good)
- Fitzrovia Medical Centre (78% overall experience good)
- Great Chapel Street Medical Centre (93% overall experience good)
- Marylebone Health Centre (79% overall experience good)
- Soho Square General Practice (88% overall experience good)
How do patients rate The Mayfair Medical Centre?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of The Mayfair Medical Centre as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at The Mayfair Medical Centre?
4,377 patients were registered in September 2026, up 2.4% on a year earlier.
What is The Mayfair Medical Centre's CQC rating?
Requires Improvement overall, published in April 2023.
How many GPs does The Mayfair Medical Centre have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,258 patients per GP against 2,171 across England.
Are appointments at The Mayfair Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Mayfair Medical Centre's phone number?
020 7493 1647.