Covent Garden Medical Centre, London: patient reviews and CQC rating
Covent Garden Medical Centre is a GP practice in London with 4,949 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2021. It has 1.9 full-time-equivalent qualified GPs, or 2,651 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Covent Garden Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 423rd of the 648 practices in London with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (69%). 96 patients answered the survey (response rate 13%).
| Survey question | Covent Garden Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 74% | 62% | 57% |
| Easy to contact via the website | 46% | 57% | 58% |
| Easy to contact via the NHS App | 51% | 54% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 55% | 68% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
CQC's overall rating for Covent Garden Medical Centre is Good, published in September 2021. One key question is rated differently: Effective Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
4,949 patients were registered at Covent Garden Medical Centre in September 2026, down 5.3% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,651 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 1,872 appointments a month, or 378 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 29% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Covent Garden Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 378 | 469 | 510 |
| Face to face | 85% | 60% | 63% |
| Same day as booked | 29% | 48% | 45% |
| More than 28 days after booking | 15% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), atrial fibrillation (1.1% against 2.2%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.0 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.4% | 15.2% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 48.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.8% | 74.9% |
Covent Garden Medical Centre, 47 Shorts Gardens, London, WC2H 9AA. Phone: 020 7379 7209. Website: www.coventgardenmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Museum Practice | 0.4 km | 89% |
| Dr Christopher Bark | 0.5 km | 78% |
| Soho Square General Practice | 0.5 km | 88% |
| Great Chapel Street Medical Centre | 0.5 km | 93% |
| King's College London NHS Health Centre | 0.6 km | 71% |
- Cavendish Health Centre (82% overall experience good)
- Crawford Street Surgery (70% overall experience good)
- Dr Christopher Bark (78% overall experience good)
- Fitzrovia Medical Centre (78% overall experience good)
- Great Chapel Street Medical Centre (93% overall experience good)
- Marylebone Health Centre (79% overall experience good)
- Soho Square General Practice (88% overall experience good)
- The Mayfair Medical Centre (94% overall experience good)
How do patients rate Covent Garden Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Covent Garden Medical Centre as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at Covent Garden Medical Centre?
4,949 patients were registered in September 2026, down 5.3% on a year earlier.
What is Covent Garden Medical Centre's CQC rating?
Good overall, published in September 2021.
How many GPs does Covent Garden Medical Centre have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,651 patients per GP against 2,171 across England.
Are appointments at Covent Garden Medical Centre face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Covent Garden Medical Centre's phone number?
020 7379 7209.