Newton Medical Centre, London: patient reviews and CQC rating
Newton Medical Centre is a GP practice in London with 14,405 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 2.8 full-time-equivalent qualified GPs, or 5,194 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newton Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 44%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 244th of the 648 practices in London with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (93%). 97 patients answered the survey (response rate 11%).
| Survey question | Newton Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 82% | 75% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 85% | 68% | 69% |
| Listened to well | 97% | 86% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 55 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newton Medical Centre is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,405 patients were registered at Newton Medical Centre in September 2026, down 2.6% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 5,194 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.0 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 4.6 |
| August 2024 | 3.5 | 4.6 |
| August 2025 | 2.8 | 4.9 |
| August 2026 | 2.8 | 3.6 |
From June 2026 to August 2026 the practice recorded 4,762 appointments a month, or 331 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 58% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Newton Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 331 | 469 | 510 |
| Face to face | 82% | 60% | 63% |
| Same day as booked | 58% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (1.7% against 4.6%), atrial fibrillation (0.8% against 2.2%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 7.4% | 14.3% |
| High blood pressure | All ages | 6.6% | 15.2% |
| Diabetes | 17+ yrs | 3.9% | 7.9% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| COPD | All ages | 0.7% | 1.9% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.5% | 74.9% |
Newton Medical Centre, 14 Newton Road, London, W2 5LT. Phone: 020 7229 4578.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Grand Union Health Centre | 0.4 km | 83% |
| Dr Jedth Phornnarit | 0.5 km | 89% |
| Pembridge Villas Surgery | 0.5 km | 88% |
| The Westbourne Green Surgery | 0.5 km | 84% |
| Lancaster Gate Medical Centre | 0.8 km | 85% |
- Dr Creme and Partners (77% overall experience good)
- Dr Gulzar Ahmed (67% overall experience good)
- Imperial College Health Centre (67% overall experience good)
- Lisson Grove Health Centre (64% overall experience good)
- The Connaught Square Practice (61% overall experience good)
- The Westbourne Green Surgery (84% overall experience good)
- Woodfield Road Surgery (76% overall experience good)
How do patients rate Newton Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Newton Medical Centre as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Newton Medical Centre?
14,405 patients were registered in September 2026, down 2.6% on a year earlier.
What is Newton Medical Centre's CQC rating?
Good overall, published in January 2018.
How many GPs does Newton Medical Centre have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 5,194 patients per GP against 2,171 across England.
Are appointments at Newton Medical Centre face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newton Medical Centre's phone number?
020 7229 4578.