Dr Jedth Phornnarit, London: patient reviews and CQC rating
Dr Jedth Phornnarit is a GP practice in London with 3,354 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in March 2023. It has 2.1 full-time-equivalent qualified GPs, or 1,572 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Jedth Phornnarit
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 64th of the 648 practices in London with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (79%). 103 patients answered the survey (response rate 15%).
| Survey question | Dr Jedth Phornnarit | West and North London | England |
|---|---|---|---|
| Overall experience good | 89% | 75% | 77% |
| Easy to contact by phone | 92% | 62% | 57% |
| Easy to contact via the website | 71% | 57% | 58% |
| Easy to contact via the NHS App | 80% | 54% | 54% |
| Reception team helpful | 97% | 83% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 83% | 68% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Dr Jedth Phornnarit is Requires Improvement, published in March 2023. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Good (November 2018).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
3,354 patients were registered at Dr Jedth Phornnarit in September 2026, down 13.6% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 1,572 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.3 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,151 appointments a month, or 641 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 37% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Jedth Phornnarit | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 641 | 469 | 510 |
| Face to face | 78% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), depression (6.4% against 14.3%) and asthma (3.4% against 6.6%). The practice's patients live in areas with an average deprivation score of 23.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.6 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.0% | 15.2% |
| Depression | 18+ yrs | 6.4% | 14.3% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Asthma | 6+ yrs | 3.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 38.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.0% | 74.9% |
Dr Jedth Phornnarit, Pickering House, Hallfield Estate, London, W2 6HF. Phone: 020 7616 2900. Website: www.garwaymedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lancaster Gate Medical Centre | 0.4 km | 85% |
| Newton Medical Centre | 0.5 km | 82% |
| Grand Union Health Centre | 0.6 km | 83% |
| The Westbourne Green Surgery | 0.7 km | 84% |
| Pembridge Villas Surgery | 0.8 km | 88% |
- Drs. Ramasamy & Nannithamby (89% overall experience good)
- Grand Union Health Centre (83% overall experience good)
- Holland Park Surgery (92% overall experience good)
- Lancaster Gate Medical Centre (85% overall experience good)
- North Kensington Medical Centre (87% overall experience good)
- Pembridge Villas Surgery (88% overall experience good)
- Portobello Medical Centre (80% overall experience good)
- The Portland Road Practice (84% overall experience good)
How do patients rate Dr Jedth Phornnarit?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Dr Jedth Phornnarit as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Dr Jedth Phornnarit?
3,354 patients were registered in September 2026, down 13.6% on a year earlier.
What is Dr Jedth Phornnarit's CQC rating?
Requires Improvement overall, published in March 2023.
How many GPs does Dr Jedth Phornnarit have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,572 patients per GP against 2,171 across England.
Are appointments at Dr Jedth Phornnarit face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Jedth Phornnarit's phone number?
020 7616 2900.