Dr Creme and Partners, London: patient reviews and CQC rating
Dr Creme and Partners is a GP practice in London with 11,711 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 7.0 full-time-equivalent qualified GPs, or 1,674 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Creme and Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 362nd of the 648 practices in London with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (85%). 88 patients answered the survey (response rate 10%).
| Survey question | Dr Creme and Partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 71% | 62% | 57% |
| Easy to contact via the website | 50% | 57% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 83% | 89% | 90% |
CQC's overall rating for Dr Creme and Partners is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,711 patients were registered at Dr Creme and Partners in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,674 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.3 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 7.9 |
| August 2024 | 6.2 | 7.3 |
| August 2025 | 6.6 | 7.7 |
| August 2026 | 7.0 | 7.8 |
From June 2026 to August 2026 the practice recorded 8,309 appointments a month, or 710 per 1,000 registered patients (England: 510). 34% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Creme and Partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 710 | 469 | 510 |
| Face to face | 34% | 60% | 63% |
| Same day as booked | 61% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), chronic kidney disease (2.2% against 4.6%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 34.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.9% | 15.2% |
| Depression | 18+ yrs | 7.6% | 14.3% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| COPD | All ages | 1.4% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 59.4% | 74.9% |
Dr Creme and Partners, Paddington Green Health Centre, 4 Princess Louise Close, London, W2 1LQ. Phone: 020 7887 1600. Website: www.paddingtongreenhc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Little Venice Medical Centre | 0.4 km | 87% |
| Dr Gulzar Ahmed | 0.4 km | 67% |
| Lisson Grove Health Centre | 0.5 km | 64% |
| Crawford Street Surgery | 0.9 km | 70% |
| The Connaught Square Practice | 1.0 km | 61% |
- Dr Gulzar Ahmed (67% overall experience good)
- Imperial College Health Centre (67% overall experience good)
- Lisson Grove Health Centre (64% overall experience good)
- Newton Medical Centre (82% overall experience good)
- The Connaught Square Practice (61% overall experience good)
- The Westbourne Green Surgery (84% overall experience good)
- Woodfield Road Surgery (76% overall experience good)
How do patients rate Dr Creme and Partners?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Dr Creme and Partners as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Dr Creme and Partners?
11,711 patients were registered in September 2026, down 0.3% on a year earlier.
What is Dr Creme and Partners's CQC rating?
Good overall, published in May 2016.
How many GPs does Dr Creme and Partners have?
7.0 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,674 patients per GP against 2,171 across England.
Are appointments at Dr Creme and Partners face to face?
34% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Creme and Partners's phone number?
020 7887 1600.