Rawson Road Surgery, Liverpool: patient reviews and CQC rating
Rawson Road Surgery is a GP practice in Liverpool with 3,555 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 1.7 full-time-equivalent qualified GPs, or 2,066 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rawson Road Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 83%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 39%, against 54% across England. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 75th of the 121 practices in Liverpool with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (79%). 106 patients answered the survey (response rate 19%).
| Survey question | Rawson Road Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 63% | 57% | 57% |
| Easy to contact via the website | 44% | 55% | 58% |
| Easy to contact via the NHS App | 39% | 53% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 83% | 73% | 69% |
| Listened to well | 76% | 89% | 87% |
| Treated with care and concern | 73% | 87% | 86% |
| Confidence and trust in the clinician | 85% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rawson Road Surgery is Good, published in March 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,555 patients were registered at Rawson Road Surgery in September 2026, up 6.0% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,066 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 1,117 appointments a month, or 314 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 53% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Rawson Road Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 314 | 492 | 510 |
| Face to face | 69% | 60% | 63% |
| Same day as booked | 53% | 48% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.9% against 1.0%), COPD (3.5% against 1.9%) and depression (23.8% against 14.3%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 43.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 73.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.8% | 14.3% |
| High blood pressure | All ages | 14.0% | 15.2% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| COPD | All ages | 3.5% | 1.9% |
| Cancer | All ages | 3.4% | 3.8% |
| Serious mental illness | All ages | 2.9% | 1.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.5% | 74.9% |
Rawson Road Surgery, 136-138 Rawson Road Surgery, Seaforth, Liverpool, L21 1HP. Phone: 0151 928 7576. Website: www.ssphealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bridge Road Medical Centre | 1.0 km | 73% |
| Litherland Practice | 1.0 km | 50% |
| 15 Sefton Road | 1.1 km | 46% |
| Dr Berni | 1.4 km | 86% |
| Kingsway Surgery | 1.4 km | 83% |
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How do patients rate Rawson Road Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Rawson Road Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Rawson Road Surgery?
3,555 patients were registered in September 2026, up 6.0% on a year earlier.
What is Rawson Road Surgery's CQC rating?
Good overall, published in March 2018.
How many GPs does Rawson Road Surgery have?
1.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,066 patients per GP against 2,171 across England.
Are appointments at Rawson Road Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rawson Road Surgery's phone number?
0151 928 7576.