Drs Misra and Bird Surgery, Liverpool: patient reviews and CQC rating
Drs Misra and Bird Surgery is a GP practice in Liverpool with 6,058 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.4 full-time-equivalent qualified GPs, or 4,246 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Misra and Bird Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 9th of the 121 practices in Liverpool with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (84%). 105 patients answered the survey (response rate 24%).
| Survey question | Drs Misra and Bird Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 79% | 57% | 57% |
| Easy to contact via the website | 52% | 55% | 58% |
| Easy to contact via the NHS App | 74% | 53% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 90% | 73% | 73% |
| Wait for appointment about right | 77% | 73% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 137 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Drs Misra and Bird Surgery is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,058 patients were registered at Drs Misra and Bird Surgery in September 2026, down 4.5% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 4,246 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.5 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 3.1 |
| August 2024 | 2.0 | 3.1 |
| August 2025 | 2.4 | 4.6 |
| August 2026 | 1.4 | 2.9 |
From June 2026 to August 2026 the practice recorded 1,967 appointments a month, or 325 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 31% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Drs Misra and Bird Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 325 | 492 | 510 |
| Face to face | 79% | 60% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.9% against 0.6%), COPD (2.8% against 1.9%) and coronary heart disease (4.3% against 3.0%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% |
| Depression | 18+ yrs | 13.5% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.3% | 74.9% |
Drs Misra and Bird Surgery, 133 Liverpool Road, Crosby, Liverpool, L23 5TE. Phone: 0151 931 9197. Website: www.misrabirdpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Berni | 0.7 km | 86% |
| Kingsway Surgery | 0.7 km | 83% |
| Eastview Surgery | 0.7 km | 86% |
| The Blundellsands Surgery | 1.2 km | 86% |
| Ford Medical Practice | 1.8 km | 59% |
- Aintree Road Medical Centre (78% overall experience good)
- Bootle Village Surgery (83% overall experience good)
- Bridge Road Medical Centre (73% overall experience good)
- Concept House Surgery (81% overall experience good)
- Dr Berni (86% overall experience good)
- Eastview Surgery (86% overall experience good)
- Ford Medical Practice (59% overall experience good)
- Glovers Lane Surgery (61% overall experience good)
- High Pastures Surgery (74% overall experience good)
- Kingsway Surgery (83% overall experience good)
- Maghull Family Surgery (83% overall experience good)
- Moore Street Medical Centre (65% overall experience good)
- Orrell Park Medical Centre (69% overall experience good)
- Park Street Surgery (82% overall experience good)
- Rawson Road Surgery (74% overall experience good)
- The Blundellsands Surgery (86% overall experience good)
- The Strand Medical Centre (83% overall experience good)
- Westway Medical Centre (79% overall experience good)
How do patients rate Drs Misra and Bird Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Drs Misra and Bird Surgery as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Drs Misra and Bird Surgery?
6,058 patients were registered in September 2026, down 4.5% on a year earlier.
What is Drs Misra and Bird Surgery's CQC rating?
Good overall, published in April 2017.
How many GPs does Drs Misra and Bird Surgery have?
1.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,246 patients per GP against 2,171 across England.
Are appointments at Drs Misra and Bird Surgery face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Misra and Bird Surgery's phone number?
0151 931 9197.