The Cheylesmore Surgery, Coventry: patient reviews and CQC rating
The Cheylesmore Surgery is a GP practice in Coventry with 14,268 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 4.8 full-time-equivalent qualified GPs, or 2,964 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Cheylesmore Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 6th of the 52 practices in Coventry with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (76%). 114 patients answered the survey (response rate 18%).
| Survey question | The Cheylesmore Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 91% | 81% | 77% |
| Easy to contact by phone | 86% | 64% | 57% |
| Easy to contact via the website | 50% | 62% | 58% |
| Easy to contact via the NHS App | 59% | 60% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 92% | 77% | 73% |
| Wait for appointment about right | 91% | 78% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Cheylesmore Surgery is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,268 patients were registered at The Cheylesmore Surgery in September 2026, up 4.5% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 2,964 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 0.9 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 8.5 |
| August 2024 | 4.5 | 7.2 |
| August 2025 | 5.0 | 7.8 |
| August 2026 | 4.8 | 9.3 |
From June 2026 to August 2026 the practice recorded 4,165 appointments a month, or 292 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Cheylesmore Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 292 | 486 | 510 |
| Face to face | 60% | 54% | 63% |
| Same day as booked | 42% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 19.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.1% | 14.3% |
| High blood pressure | All ages | 8.7% | 15.2% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Asthma | 6+ yrs | 3.7% | 6.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
The Cheylesmore Surgery, 51 Quinton Park, Coventry, CV3 5PZ. Phone: 024 7650 2255.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Rashpal Dosanj | 0.0 km | 68% |
| Phoenix Family Care | 0.8 km | 80% |
| Jubilee Healthcare | 1.7 km | 75% |
| Park House | 1.8 km | 85% |
| Dr Mathurdas Dadhania | 1.8 km | 75% |
- Anchor Homeless Centre (97% overall experience good)
- Central Medical Centre (83% overall experience good)
- Clay Lane Medical Practice (93% overall experience good)
- Dr Raquia Bano (80% overall experience good)
- Edgwick Medical Centre (59% overall experience good)
- Godiva Group Practice (85% overall experience good)
- Hillfields Health Centre - 1 (73% overall experience good)
- Paradise Medical Centre (59% overall experience good)
- Priory Gate Practice (78% overall experience good)
- The Meridian Practice (87% overall experience good)
How do patients rate The Cheylesmore Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of The Cheylesmore Surgery as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at The Cheylesmore Surgery?
14,268 patients were registered in September 2026, up 4.5% on a year earlier.
What is The Cheylesmore Surgery's CQC rating?
Good overall, published in August 2018.
How many GPs does The Cheylesmore Surgery have?
4.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,964 patients per GP against 2,171 across England.
Are appointments at The Cheylesmore Surgery face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Cheylesmore Surgery's phone number?
024 7650 2255.