Woodway Medical Centre, Coventry: patient reviews and CQC rating

Woodway Medical Centre is a GP practice in Coventry with 6,964 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 5.4 full-time-equivalent qualified GPs, or 1,280 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Woodway Medical Centre

Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.

On overall experience it is 4th of the 52 practices in Coventry with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (88%). 112 patients answered the survey (response rate 25%).

Survey questionWoodway Medical CentreCoventry and WarwickshireEngland
Overall experience good92%81%77%
Easy to contact by phone75%64%57%
Easy to contact via the website81%62%58%
Easy to contact via the NHS App81%60%54%
Reception team helpful94%88%85%
Last contact good85%77%73%
Wait for appointment about right81%78%69%
Listened to well93%88%87%
Treated with care and concern91%87%86%
Confidence and trust in the clinician98%94%93%
Needs met94%91%90%

CQC's overall rating for Woodway Medical Centre is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

6,964 patients were registered at Woodway Medical Centre in September 2026, almost the same as a year earlier.

18% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 1,280 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.9 nurses (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20235.06.9
August 20245.48.2
August 20255.98.9
August 20265.48.4

From June 2026 to August 2026 the practice recorded 2,875 appointments a month, or 413 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 55% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).

57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureWoodway Medical CentreCoventry and WarwickshireEngland
Appointments per 1,000 patients a month413486510
Face to face61%54%63%
Same day as booked55%54%45%
More than 28 days after booking0%2%5%
Did not attend4%5%4%

Compared with England, the practice has a higher share of patients on its registers for depression (19.2% against 14.3%) and diabetes (9.5% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.4% against 0.8%) and coronary heart disease (2.2% against 3.0%). The practice's patients live in areas with an average deprivation score of 24.8 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.6 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs19.2%14.3%
High blood pressureAll ages16.2%15.2%
Diabetes17+ yrs9.5%7.9%
Asthma6+ yrs6.5%6.6%
Chronic kidney disease18+ yrs4.2%4.6%
CancerAll ages3.7%3.8%
Coronary heart diseaseAll ages2.2%3.0%
Atrial fibrillationAll ages2.0%2.2%
Stroke and TIAAll ages1.9%1.9%
COPDAll ages1.7%1.9%
Serious mental illnessAll ages1.2%1.0%
Heart failureAll ages1.0%1.1%
Epilepsy18+ yrs0.9%0.8%
Learning disabilityAll ages0.8%0.6%
Peripheral arterial diseaseAll ages0.7%0.6%
Rheumatoid arthritis16+ yrs0.7%0.8%
Osteoporosis50+ yrs0.5%1.2%
DementiaAll ages0.4%0.8%
Palliative careAll ages0.1%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2574.0%72.9%
Breast cancer screening (women aged 53 to 70)2024/2571.1%72.2%
Cervical screening (women aged 25 to 49)2023/2469.8%67.5%
Cervical screening (women aged 50 to 64)2023/2474.1%74.9%

86% of the practice's patients live in the CV2 postcode district, followed by CV6 (5%), CV3 (3%) and CV7 (1%). 95% live in Coventry, the council area the practice is in.

Postcode districtRegistered patientsShare
CV26,01786%
CV63765%
CV32363%
CV7981%

Woodway Medical Centre, 201 Wigston Road, Walsgrave, Coventry, CV2 2RH. Phone: 024 7661 2110.

Nearby practiceDistanceOverall experience good
Henley Green Medical Centre1.2 km81%
Woodend Health Centre1.4 km69%
Walsgrave Health Centre1.7 km74%
The Forum Health Centre2.5 km88%
Torcross Medical Centre2.6 km95%

How do patients rate Woodway Medical Centre?

In the 2026 GP Patient Survey, 92% of patients described their overall experience of Woodway Medical Centre as good, above the England figure of 77%. 75% found it easy to get through by phone.

How many patients are registered at Woodway Medical Centre?

6,964 patients were registered in September 2026, up 0.1% on a year earlier.

What is Woodway Medical Centre's CQC rating?

Good overall, published in December 2017.

How many GPs does Woodway Medical Centre have?

5.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,280 patients per GP against 2,171 across England.

Are appointments at Woodway Medical Centre face to face?

61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Woodway Medical Centre's phone number?

024 7661 2110.

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Cite this page

<a href="https://localgps.co.uk/coventry/woodway-medical-centre">https://localgps.co.uk/coventry/woodway-medical-centre</a>