Woodside Medical Centre, Coventry: patient reviews and CQC rating
Woodside Medical Centre is a GP practice in Coventry with 9,747 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 5.8 full-time-equivalent qualified GPs, or 1,690 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodside Medical Centre
Its best result against England is the share who said they were treated with care and concern: 90%, against 86% across England. Its weakest is the share who found the reception and administrative team helpful: 77%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 35th of the 52 practices in Coventry with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 16 points higher than in 2025 (59%). 114 patients answered the survey (response rate 29%).
| Survey question | Woodside Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 75% | 81% | 77% |
| Easy to contact by phone | 56% | 64% | 57% |
| Easy to contact via the website | 56% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 60% | 54% |
| Reception team helpful | 77% | 88% | 85% |
| Last contact good | 72% | 77% | 73% |
| Wait for appointment about right | 72% | 78% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 99% of 90 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodside Medical Centre is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,747 patients were registered at Woodside Medical Centre in September 2026, down 2.9% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 1,690 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 4.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 12.2 |
| August 2024 | 5.1 | 9.8 |
| August 2025 | 5.1 | 9.8 |
| August 2026 | 5.8 | 9.4 |
From June 2026 to August 2026 the practice recorded 6,409 appointments a month, or 658 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 69% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
75% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Woodside Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 658 | 486 | 510 |
| Face to face | 41% | 54% | 63% |
| Same day as booked | 69% | 54% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (5.2% against 1.2%), dementia (1.4% against 0.8%) and chronic kidney disease (8.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 23.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.7 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 18.8% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Osteoporosis | 50+ yrs | 5.2% | 1.2% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Woodside Medical Centre, Jardine Crescent, Coventry, CV4 9PL. Phone: 024 7669 4001. Website: www.woodsidemedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Limbrick Wood Surgery | 0.1 km | 82% |
| Westwood Medical Health Centre | 1.3 km | 83% |
| Dr G Shields and Partners | 1.7 km | 89% |
| Forrest Medical Centre | 1.9 km | 83% |
| Allesly Village Surgery | 2.1 km | 82% |
- Forrest Medical Centre (83% overall experience good)
- Jubilee Healthcare (75% overall experience good)
- Kensington Road surgery (75% overall experience good)
- Limbrick Wood Surgery (82% overall experience good)
- Westwood Medical Health Centre (83% overall experience good)
How do patients rate Woodside Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Woodside Medical Centre as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Woodside Medical Centre?
9,747 patients were registered in September 2026, down 2.9% on a year earlier.
What is Woodside Medical Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Woodside Medical Centre have?
5.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,690 patients per GP against 2,171 across England.
Are appointments at Woodside Medical Centre face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodside Medical Centre's phone number?
024 7669 4001.