Dr G Shields and Partners, Coventry: patient reviews and CQC rating
Dr G Shields and Partners is a GP practice in Coventry with 18,010 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 6.7 full-time-equivalent qualified GPs, or 2,672 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr G Shields and Partners
Its best result against England is the share who said the wait for their last appointment was about right: 93%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 51%, against 58% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 9th of the 52 practices in Coventry with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (80%). 115 patients answered the survey (response rate 18%).
| Survey question | Dr G Shields and Partners | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 89% | 81% | 77% |
| Easy to contact by phone | 76% | 64% | 57% |
| Easy to contact via the website | 51% | 62% | 58% |
| Easy to contact via the NHS App | 52% | 60% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 84% | 77% | 73% |
| Wait for appointment about right | 93% | 78% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 102 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr G Shields and Partners is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,010 patients were registered at Dr G Shields and Partners in September 2026, down 5.9% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 2,672 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 5.7 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.5 | 10.7 |
| August 2024 | 7.5 | 10.7 |
| August 2025 | 7.3 | 10.5 |
| August 2026 | 6.7 | 10.4 |
From June 2026 to August 2026 the practice recorded 6,943 appointments a month, or 386 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 48% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr G Shields and Partners | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 386 | 486 | 510 |
| Face to face | 69% | 54% | 63% |
| Same day as booked | 48% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), peripheral arterial disease (0.2% against 0.6%) and coronary heart disease (1.1% against 3.0%). The practice's patients live in areas with an average deprivation score of 12.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.0% | 14.3% |
| High blood pressure | All ages | 8.9% | 15.2% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Diabetes | 17+ yrs | 3.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.5% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.2% | 74.9% |
Dr G Shields and Partners, 2 Whitaker Road, Coventry, CV5 9JE. Phone: 024 7667 4123. Website: www.allesleyparkmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westwood Medical Health Centre | 1.0 km | 83% |
| Allesly Village Surgery | 1.6 km | 82% |
| Limbrick Wood Surgery | 1.7 km | 82% |
| Woodside Medical Centre | 1.7 km | 75% |
| Kensington Road surgery | 1.9 km | 75% |
- Broomfield Park Medical Centre (66% overall experience good)
- Engleton House Surgery (92% overall experience good)
How do patients rate Dr G Shields and Partners?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Dr G Shields and Partners as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Dr G Shields and Partners?
18,010 patients were registered in September 2026, down 5.9% on a year earlier.
What is Dr G Shields and Partners's CQC rating?
Good overall, published in September 2016.
How many GPs does Dr G Shields and Partners have?
6.7 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,672 patients per GP against 2,171 across England.
Are appointments at Dr G Shields and Partners face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr G Shields and Partners's phone number?
024 7667 4123.